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- Tasks: Lead IT operations and ensure top-notch service delivery across teams.
- Company: Established UK technology firm with a focus on innovation.
- Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
- Why this job: Drive service excellence and make a significant impact in IT operations.
- Qualifications: Strong ITIL background and experience managing large IT support teams.
- Other info: Opportunity for strategic leadership and collaboration in a thriving tech environment.
The predicted salary is between 54000 - 84000 £ per year.
An established UK technology firm is seeking a Head of IT Service Delivery to lead IT operations and ensure service excellence. The ideal candidate will have a strong background in ITIL frameworks, proven experience managing IT support teams, and expertise in budget management exceeding £1 million. This role involves strategic leadership and fostering collaboration among teams to drive service delivery improvements.
Head of IT Service Delivery & ITIL Excellence in England employer: Pearson Whiffin
Contact Detail:
Pearson Whiffin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Service Delivery & ITIL Excellence in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who are already in leadership roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Showcase your ITIL expertise! When you get the chance to speak with potential employers, highlight specific examples of how you've implemented ITIL frameworks to improve service delivery. Real-life stories resonate more than just buzzwords.
✨Tip Number 3
Prepare for interviews by researching the company’s current IT operations. Bring insights on how you can enhance their service delivery and budget management. This shows you're not just interested in the role, but also invested in their success.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your job search, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Head of IT Service Delivery & ITIL Excellence in England
Some tips for your application 🫡
Showcase Your ITIL Expertise: Make sure to highlight your experience with ITIL frameworks in your application. We want to see how you've applied these principles in real-world scenarios, so don’t hold back on the details!
Demonstrate Leadership Skills: As a Head of IT Service Delivery, you'll need to lead teams effectively. Share examples of how you've managed IT support teams and driven service delivery improvements in your previous roles. We love a good success story!
Budget Management Matters: Since this role involves managing budgets over £1 million, be sure to mention your experience in budget management. We’re keen to know how you’ve successfully handled financial responsibilities in past positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pearson Whiffin
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL frameworks before the interview. Be ready to discuss how you've implemented ITIL principles in past roles and how they can drive service excellence in the new position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led IT support teams. Highlight specific challenges you faced, how you motivated your team, and the results achieved. This will demonstrate your strategic leadership capabilities.
✨Budget Management Experience is Key
Since the role involves managing a budget exceeding £1 million, be prepared to discuss your experience with budget management. Share specific instances where you optimised costs or improved financial performance in your previous roles.
✨Collaboration is Crucial
This position requires fostering collaboration among teams. Think of examples where you facilitated teamwork and communication across departments to improve service delivery. This will show that you understand the importance of collaboration in achieving success.
