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- Tasks: Manage schedules, handle calls, and coordinate work orders in a busy environment.
- Company: Established company in the Building Services sector with a supportive culture.
- Benefits: Competitive salary, training opportunities, and a fun team atmosphere.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Strong admin skills, scheduling experience, and excellent communication abilities.
- Other info: Great career progression opportunities and a chance to learn and grow.
The predicted salary is between 23000 - 30000 £ per year.
A fantastic opportunity for an Operations Administrator has arisen for someone to join a well-established company, who operate within the Building Services sector. This role is super varied so if you are organised, love being busy and have a willingness to learn then carry on reading!
Duties for this busy Operations Administrator role include:
- Raising and assigning work orders.
- Managing diaries, scheduling emergencies and booking work in.
- Dealing with inbound and outbound calls from residents and the clients.
- Liaising with site contacts.
- Producing RAMS.
- Organising isolations for relevant works.
- Handling Invoicing tasks.
- Running KPI reports.
To be successful for this role, you must have/be:
- Strong administrative background, ideally within a repairs and maintenance setting.
- Proven experience in scheduling and coordinating workloads.
- Confident in independently resolving issues as they arise.
- A thick skin, with an awareness of the challenges in dealing with vulnerable people.
- Super organised with the ability to pre-empt any scheduling issues.
- Good knowledge of local geography.
- A meticulous attention to detail.
- Excellent verbal and written communication skills.
- Exceptional customer service skills.
- Able to work collaboratively in a team yet use initiative.
As an Operations Administrator for this role, you will benefit from great training and development opportunities with a view to progress! You will be working within a fun and friendly team for a company who really invest in their workforce and love people who want to learn.
Operations Administrator/Scheduler in Sidcup employer: Pearson Whiffin Recruitment Ltd
Contact Detail:
Pearson Whiffin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator/Scheduler in Sidcup
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of liaising with clients and residents, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed schedules or resolved issues in the past. This will demonstrate your ability to handle the busy nature of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Operations Administrator/Scheduler in Sidcup
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight your administrative experience, especially in repairs and maintenance, and showcase any scheduling skills you have. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Don't forget to mention your ability to handle challenges and your customer service skills – we love that!
Show Off Your Organisational Skills: In your application, give examples of how you've managed busy schedules or resolved issues independently. We’re looking for someone super organised, so let us know how you’ve pre-empted scheduling problems in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and we can’t wait to see what you bring to the table. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Operations Administrator. Familiarise yourself with terms like RAMS and KPI reports, as well as the specific challenges faced in the repairs and maintenance sector.
✨Show Off Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. Prepare examples of how you've successfully scheduled workloads or resolved issues independently in previous roles. This will demonstrate your ability to handle the varied nature of the job.
✨Communicate Clearly
Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. You might even want to prepare a few scenarios where you’ve provided exceptional customer service or liaised effectively with clients.
✨Demonstrate Your Team Spirit
While it's important to show initiative, also highlight your ability to work collaboratively. Think of examples where you’ve contributed to a team environment, especially in busy or challenging situations, to show that you can thrive in their fun and friendly team.
