At a Glance
- Tasks: Manage work orders, schedule tasks, and liaise with clients and residents.
- Company: Established company in the Building Services sector with a supportive culture.
- Benefits: Competitive salary, training opportunities, and a fun team environment.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Strong admin skills, experience in scheduling, and excellent communication.
- Other info: Great career progression opportunities and a focus on personal development.
The predicted salary is between 23000 - 30000 £ per year.
A fantastic opportunity for an Operations Administrator has arisen for someone to join a well-established company, who operate within the Building Services sector. This role is super varied so if you are organised, love being busy and have a willingness to learn then carry on reading!
Duties for this busy Operations Administrator role include:
- Raising and assigning work orders.
- Managing diaries, scheduling emergencies and booking work in.
- Dealing with inbound and outbound calls from residents and the clients.
- Liaising with site contacts.
- Producing RAMS.
- Organising isolations for relevant works.
- Handling Invoicing tasks.
- Running KPI reports.
To be successful for this role, you must have/be:
- Strong administrative background, ideally within a repairs and maintenance setting.
- Proven experience in scheduling and coordinating workloads.
- Confident in independently resolving issues as they arise.
- A thick skin, with an awareness of the challenges in dealing with vulnerable people.
- Super organised with the ability to pre-empt any scheduling issues.
- Good knowledge of local geography.
- A meticulous attention to detail.
- Excellent verbal and written communication skills.
- Exceptional customer service skills.
- Able to work collaboratively in a team yet use initiative.
As an Operations Administrator for this role, you will benefit from great training and development opportunities with a view to progress! You will be working within a fun and friendly team for a company who really invest in their workforce and love people who want to learn.
Operations Administrator in Sidcup employer: Pearson Whiffin Recruitment Ltd
Contact Detail:
Pearson Whiffin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in Sidcup
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and keen to learn more about the role and the company. Plus, it gives you a chance to see if they’re the right fit for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operations Administrator in Sidcup
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight your strong administrative background and any experience in repairs and maintenance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this busy role. Mention your organisational skills and how you handle scheduling issues, as these are key for us.
Show Off Your Communication Skills: Since this role involves dealing with residents and clients, make sure your written application reflects your excellent communication skills. We love candidates who can express themselves clearly and professionally!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role quickly. We can’t wait to hear from you!
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Operations Administrator role. Familiarise yourself with the key responsibilities like managing diaries and handling invoicing tasks. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires a super organised individual, be prepared to discuss specific examples of how you've successfully managed multiple tasks in the past. Think about times when you pre-empted scheduling issues or coordinated workloads effectively, and share those stories during your interview.
✨Brush Up on Customer Service
With exceptional customer service skills being a must-have, think about your previous experiences dealing with clients or residents. Prepare to talk about how you handled challenging situations, especially with vulnerable people, and how you ensured their needs were met.
✨Demonstrate Team Spirit and Initiative
This role requires collaboration but also the ability to take initiative. Be ready to discuss how you've worked well in a team setting while also showcasing moments when you took charge to resolve issues independently. This balance is key to impressing your interviewers.