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For Companies At a Glance
- Tasks: Administer and upgrade the ServiceNow platform while ensuring smooth operations.
- Company: Join a dynamic team focused on innovative tech solutions.
- Benefits: Competitive salary, SC clearance support, and opportunities for professional growth.
- Why this job: Be at the forefront of a major platform refresh project with real impact.
- Qualifications: Experience as a ServiceNow Administrator and strong problem-solving skills.
- Other info: Collaborative environment with a focus on security and compliance.
The predicted salary is between 36000 - 60000 £ per year.
We’re seeking an experienced ServiceNow Administrator to support and deliver a major ServiceNow platform refresh project. This is a hands-on technical role, working closely with internal stakeholders and external partners to ensure a smooth, secure, and efficient refresh of the ServiceNow environment. You will play a key role in preparing, executing, and validating the platform upgrade, as well as implementing post-refresh optimizations and ensuring minimal disruption to business operations.
Key Responsibilities
- Administer and maintain the ServiceNow platform during the refresh and upgrade cycle.
- Plan, coordinate, and execute the ServiceNow instance upgrade, ensuring compliance with best practices and governance standards.
- Manage clone, backup, and restore activities in preparation for the refresh.
- Validate integrations, customizations, and business rules post-upgrade.
- Troubleshoot and resolve issues identified during testing and deployment.
- Work with stakeholders to document processes and communicate upgrade timelines.
- Implement configuration and performance improvements post-refresh.
- Ensure security, access controls, and compliance remain intact throughout the project.
Skills Experience
Proven experience as a ServiceNow Administrator.
ServiceNow Administrator employer: Pearson Whiffin Recruitment Ltd
Contact Detail:
Pearson Whiffin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a ServiceNow Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you haven't already, consider volunteering for projects or contributing to open-source initiatives related to ServiceNow. This not only boosts your skills but also makes your profile stand out when we’re looking for candidates.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and troubleshooting techniques. We want to see how you think on your feet, so practice explaining your thought process clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team and being part of the exciting projects we have lined up.
We think you need these skills to ace ServiceNow Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and any relevant projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the ServiceNow Administrator role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Showcase Your Technical Skills: Since this is a hands-on technical role, make sure to highlight your technical skills related to ServiceNow. Mention any certifications or training you've completed that are relevant to the platform refresh project.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your experience with platform upgrades, managing backups, and troubleshooting issues. Having specific examples from past projects will show that you know your way around the platform.
✨Understand the Project Scope
Familiarise yourself with the specifics of the platform refresh project mentioned in the job description. Think about how you would approach planning and executing an upgrade, and be prepared to share your thoughts on best practices and governance standards during the interview.
✨Communicate Clearly
Since this role involves working closely with stakeholders, practice articulating your ideas clearly. Be ready to explain complex technical concepts in a way that non-technical team members can understand. Good communication skills can set you apart from other candidates.
✨Show Your Problem-Solving Skills
Be prepared to discuss how you've tackled challenges in previous roles, especially related to troubleshooting and resolving issues during testing and deployment. Highlighting your analytical thinking and ability to implement performance improvements will demonstrate your value as a ServiceNow Administrator.
