SaaS Platform Support Specialist

SaaS Platform Support Specialist

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Pearson Whiffin Recruitment Ltd

At a Glance

  • Tasks: Provide support for SaaS applications, troubleshoot issues, and collaborate with tech teams.
  • Company: Pearson Whiffin Recruitment Ltd, a dynamic tech-focused company in London.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Exciting opportunity to work in a fast-paced environment with career advancement potential.
  • Why this job: Join a tech team where your problem-solving skills can shine and make a difference.
  • Qualifications: Experience in IT support and strong communication skills are essential.

The predicted salary is between 35000 - 45000 Β£ per year.

Pearson Whiffin Recruitment Ltd in London is seeking an IT Platform Support Analyst to join our technology team.

You will act as the primary contact for platform-related support queries and incidents, troubleshooting and resolving issues across Saa S applications and data platforms.

The role emphasizes data-driven problem solving, collaboration with development, infrastructure and product teams, and maintaining documentation.

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SaaS Platform Support Specialist employer: Pearson Whiffin Recruitment Ltd

Pearson Whiffin Recruitment Ltd is an excellent employer, offering a vibrant work culture in Mid Kent where teamwork and customer satisfaction are at the forefront. Employees benefit from competitive salaries, generous holiday allowances, and a supportive environment that fosters professional growth and development. With a focus on collaboration and a customer-first approach, this role provides a meaningful opportunity to make a real impact within the company.

Pearson Whiffin Recruitment Ltd

Contact Details:

Pearson Whiffin Recruitment Ltd Recruitment Team

We think you need these skills to ace SaaS Platform Support Specialist

SaaS Application Support
Troubleshooting Skills
Data-Driven Problem Solving
Collaboration
Documentation Maintenance
Incident Resolution
Technical Support