At a Glance
- Tasks: Support project coordination and client communications in a dynamic remote environment.
- Company: A specialist consultancy making online services accessible for everyone.
- Benefits: Generous holiday allowance, travel expenses covered, and opportunities for personal growth.
- Other info: Flexible remote work with occasional in-person meetings in London/North Kent.
- Why this job: Join a passionate team making a real difference while developing your career.
- Qualifications: Experience in project support, strong communication skills, and IT literacy.
The predicted salary is between 30000 - 42000 £ per year.
A specialist consultancy is seeking a highly organised and commercially minded Project Support Administrator to join its remote team on a long-term basis. The business operates in a professional services environment, delivering a range of client projects at pace. This commercial organisation offers training to equip organisations on how to make their online services more accessible to those with a disability or impairment. Their aim is to make online access equally available to the 4 out of 10 people who daily face online barriers due to poor design.
The ideal candidate will have excellent planning and organisational skills, great communication, attention to detail and personal accountability. This varied and busy role will suit someone who thrives in a fully remote setting, enjoys operating at the centre of the project office, and takes pride in consistently delivering on commitments and running a ‘tight ship’ behind the scenes.
The role
Working closely with senior stakeholders, consultants and clients, you will support the end-to-end coordination of projects (clients and internal), from initial setup through to invoicing, delivery, reporting and follow-up. Responsibilities will include:
- Managing schedules, resources and timelines across multiple client projects
- Acting as a professional point of contact for communications and updates to clients, stakeholders and consultants regarding training and service delivery
- Preparing, maintaining and quality-checking project documentation using established systems and templates
- Managing diaries, meetings, virtual sessions and ever-changing schedules
- Supporting commercial processes including purchase orders, invoicing, delivery tracking and contracts (in liaison with the team and clients)
- Maintaining accurate data across systems, spreadsheets and reporting tools
- Proactively highlighting scheduling conflicts, and/or potential issues and proposing practical solutions
- Supporting remote systems, tools and internal processes as required
About you
This is a role for someone who is exceptionally organised, dependable and commercially aware, and who sees administration as a long-term career and potential springboard to grow within the organisation. The successful applicant will bring:
- Proven experience in a senior administrative, project support or coordination role
- A strong track record of working fully remotely, managing priorities in collaboration with colleagues, but without close supervision (once trained)
- Excellent attention to detail and confidence handling client-facing communications (written and oral)
- Strong IT literacy and proficient using multiple online platforms and collaboration tools
- A calm, solutions-focused approach in a fast-moving, changeable environment
- The flexibility to adapt as client needs and schedules evolve
- A preference for continuity and longevity (vs. short-term or contract roles)
Candidates must have easy commute for meetings in East London and North Kent venues (typically 1-2 monthly meetings in-person, after initial training and onboarding).
Why apply?
This is a rare opportunity to work in an incredibly varied role within a fascinating organisation who are genuinely making a difference, offering value through the nature of their work. You will be working alongside experts and market leaders in a commercial environment, where you will have the chance to be part of something important, in a home working role offering autonomy and the opportunity to grow. This is your chance to really make an impact and utilise your full skillset to enhance project effectiveness and customer satisfaction in a friendly team. This team are supportive and passionate about what they do, with a positive and collaborative culture. You will be encouraged to develop personally and professionally and offered the tools to do so. Ultimately becoming an integral part of an established team who are growing given the importance of their services. They are at the forefront of their sector.
You will be offered a generous holiday allowance of 25 days plus bank holidays, and travel expense covered from the moment you leave your front door.
Product Development Assistant in Medway employer: Pearson Whiffin Recruitment Ltd
Join a dynamic and impactful consultancy that prioritises accessibility in online services, offering a fully remote role with the flexibility to thrive in a supportive and collaborative environment. With a strong focus on employee growth, you will have the opportunity to develop your skills while contributing to meaningful projects that make a real difference. Enjoy generous benefits including 25 days of holiday plus bank holidays, and travel expenses covered for in-person meetings in London and North Kent.
Contact Details:
Pearson Whiffin Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Development Assistant in Medway
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional backdrop and testing your tech beforehand. We want you to shine, so make sure your camera and mic are working perfectly to avoid any hiccups during the interview.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple projects or schedules. This will demonstrate that you’re the perfect fit for a role that requires keeping everything running smoothly.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team.
We think you need these skills to ace Product Development Assistant in Medway
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Development Assistant role. Highlight your organisational skills and experience in project support, as these are key to impressing us!
Showcase Your Communication Skills:Since this role involves client-facing communications, be sure to demonstrate your written and oral communication skills. Use clear, concise language and provide examples of how you've effectively communicated in past roles.
Highlight Remote Work Experience:We love candidates who thrive in a remote setting! Share your experiences managing projects or tasks from home, and how you stay organised and accountable without close supervision.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the consultancy and its mission. Understand their focus on making online services accessible for those with disabilities. This will not only show your interest but also help you align your answers with their values.
✨Showcase Your Organisational Skills
As a Project Support Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple projects or schedules. Highlight how you maintained quality documentation and communicated effectively with stakeholders.
✨Demonstrate Your Remote Work Experience
Since this role is fully remote, be ready to discuss your experience working independently. Share specific tools and platforms you've used to collaborate with teams and manage projects. This will reassure them that you can thrive in a remote setting.
✨Prepare Questions That Matter
At the end of the interview, have thoughtful questions ready about the team culture, project management processes, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
