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- Tasks: Coordinate vehicle movements and provide top-notch customer service in a fast-paced environment.
- Company: Established automotive logistics business with a supportive team culture.
- Benefits: Salary up to £30,000, permanent position, training, and progression opportunities.
- Why this job: Be at the heart of operations and make a real impact on logistics planning.
- Qualifications: Experience in logistics or customer service, strong communication skills, and IT proficiency.
- Other info: Dynamic workplace where your performance is recognised and valued.
The predicted salary is between 24000 - 36000 £ per year.
I’m currently working with a well-established and growing automotive logistics business who are looking to add a Logistics Planner / Customer Service professional to their team in Maidstone. This is a great opportunity for someone who enjoys working in a fast-paced environment, is highly organised, and likes being at the centre of operations, balancing planning responsibilities with customer communication and day-to-day coordination.
The role will suit someone who is proactive, confident communicating with a range of stakeholders, and comfortable working with multiple systems while managing competing priorities.
Role OverviewYou will play a key role in coordinating vehicle movements across the UK while delivering a high standard of service to customers and internal teams. Working closely with planners, drivers, and clients, you will ensure jobs are scheduled, priced, and delivered efficiently. You will also support the daily coordination of a large driver workforce, ensuring work is allocated correctly, costs are calculated accurately, and procedures are followed.
Key Responsibilities- Planning and scheduling vehicle movements in line with customer requirements
- Pricing transport jobs and confirming bookings
- Acting as a main point of contact for customers, providing updates and handling queries
- Coordinating daily activity for a large team of drivers
- Supporting compliance, procedures, and safe working practices
- Working collaboratively with colleagues to achieve operational targets
- Maintaining accurate records across internal systems
- Previous experience in logistics, transport planning, operations, or coordination
- Strong customer service and communication skills via phone and email
- Highly organised with strong attention to detail
- Confident using IT systems, including Microsoft Office and web-based platforms
- Able to remain calm, flexible, and solutions-focused during busy periods
- A positive team player with a proactive approach
- Salary up to £30,000 depending on experience
- Permanent position with long-term stability
- Supportive team environment with training and progression opportunities
- A busy and engaging workplace where performance is recognised
Logistics Planner in Maidstone employer: Pearson Whiffin Recruitment Ltd
Contact Detail:
Pearson Whiffin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Planner in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their operations. Be ready to discuss how your skills align with their needs, especially in planning and customer service. Show them you’re the perfect fit!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being clear and confident in your conversations is key. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, it’s a great way to get noticed by our recruitment team.
We think you need these skills to ace Logistics Planner in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your logistics experience and customer service skills. We want to see how your background aligns with the role of Logistics Planner, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our fast-paced environment. We love seeing enthusiasm and a proactive attitude, so let that personality come through!
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, give examples in your application of how you've successfully managed competing priorities in the past. We appreciate candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Know Your Logistics Inside Out
Before the interview, brush up on your logistics knowledge. Understand the key processes involved in transport planning and vehicle movements. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the theory but can apply it in practice.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've handled customer queries or complaints in the past. Highlight your communication skills and how you ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities, so come ready to discuss how you manage competing priorities. You might want to prepare a scenario where you successfully juggled multiple tasks or projects, showcasing your ability to stay calm and focused under pressure.
✨Familiarise Yourself with IT Systems
Since the role involves using various IT systems, make sure you’re comfortable discussing your experience with Microsoft Office and any other relevant platforms. If you’ve used specific logistics software, mention it! This will show that you’re tech-savvy and ready to hit the ground running.
