Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and resolve complex IT issues while supporting modern infrastructure environments.
- Company: Dynamic tech company offering remote work and a collaborative culture.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Join a team where your problem-solving skills can shine and make a real impact.
- Qualifications: Experience in IT support, strong communication skills, and familiarity with cloud technologies.
- Other info: Fast-paced environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a highly skilled and motivated IT professional with MSP experience, supporting and evolving a modern, secure, and EUC environment, acting as the go-to person and last stop for all EUC related incidents. This role is ideal for someone who thrives in high-pressure situations, enjoys solving complex technical problems, and communicates confidently with both clients and internal teams.
Key Responsibilities
- Diagnose, manage, and resolve complex technical issues, including high-priority escalations.
- Work closely with clients and internal stakeholders to deliver reliable, secure IT solutions.
- Support, maintain, and improve on-premise, cloud, and hybrid infrastructure environments.
- Automate and optimise systems using scripting and best-practice frameworks.
Core Skills
- Excellent problem-solving skills with the ability to manage high-pressure escalations.
- Strong communication skills and the ability to work effectively with clients and internal teams.
- Experience working in a structured support environment with familiarity with the ITIL framework.
- Expert knowledge of Windows 10/11, Microsoft 365, Intune, Autopilot, Azure AD, Group Policy, Intune Configuration Policies, Microsoft Sentinel.
- Microsoft Windows Server 2012–2022, Virtualisation technologies, particularly Proxmox or Microsoft Hyper-V.
- Public cloud solutions with hands-on experience in Azure or AWS.
- Solution implementation, migration, and ongoing support.
- LAN / WLAN / WAN technologies, strong understanding of DNS, DHCP, VPNs, and security best practices.
- Firewall exposure including Sophos, Cisco, Fortinet, and PF Sense.
- Hands-on PowerShell scripting for automation and system management.
- Desktop virtualisation experience (Citrix, VMware Horizon, Windows 365, Azure Virtual Desktop).
- Proven experience managing and troubleshooting AV solutions such as Sophos and Microsoft Defender.
- Exposure to backup technologies including Veeam, Carbonite, SaaS Protect, and E-Vault.
Infrastructure Engineer in London employer: Pearson Whiffin Recruitment Ltd
Contact Detail:
Pearson Whiffin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work with MSPs. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your projects, especially those involving automation and cloud technologies. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on your problem-solving skills. Think of real-life scenarios where you've tackled complex issues, especially under pressure. We want to hear how you handled it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Infrastructure Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your MSP experience and any relevant skills that match the job description. We want to see how you can solve complex technical problems and thrive under pressure!
Showcase Your Skills: In your application, don’t just list your skills—show us how you've used them in real situations. Whether it’s automating systems with PowerShell or managing high-priority escalations, give us examples that demonstrate your expertise.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you convey your passion for IT and your ability to work effectively with clients and teams without rambling on.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the technologies mentioned in the job description. Be ready to discuss your experience with Windows 10/11, Microsoft 365, and cloud solutions like Azure or AWS. The more specific examples you can provide about how you've tackled technical issues in the past, the better!
✨Show Off Your Problem-Solving Skills
Prepare to share stories that highlight your problem-solving abilities, especially in high-pressure situations. Think of a time when you resolved a complex issue or managed a high-priority escalation. This will demonstrate your capability to handle the challenges of the role.
✨Communicate Clearly and Confidently
Since this role involves working closely with clients and internal teams, practice articulating your thoughts clearly. Use simple language to explain complex concepts, and be prepared to answer questions about how you would communicate technical information to non-technical stakeholders.
✨Familiarise Yourself with ITIL Framework
As the job mentions familiarity with the ITIL framework, it’s a good idea to understand its principles and how they apply to structured support environments. Be ready to discuss how you've implemented ITIL practices in your previous roles and how they improved service delivery.
