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- Tasks: Install, service, and maintain specialist equipment while providing top-notch customer service.
- Company: A growing, supportive business with a focus on employee development.
- Benefits: Competitive salary, company van, overtime pay, bonuses, and 20 days holiday.
- Other info: Great opportunities for progression and a dynamic work environment.
- Why this job: Join a trusted team and build a long-term engineering career with full training.
- Qualifications: Experience in a technical role and a full UK driving licence required.
The predicted salary is between 28000 - 30000 £ per year.
Are you working in a customer-facing technical role and looking for a company that will genuinely invest in your long-term development? Do you enjoy being out on the road, solving problems, meeting customers and working independently — but still being part of a supportive team? We are exclusively recruiting for a growing, well-established business seeking a Field Service Engineer to join their team due to increased demand and internal progression. Ideally, we are looking for someone based within North London or the surrounding areas due to the travel involved across London and the Southeast.
Having partnered with this company for a number of years, we can confidently say their staff retention is excellent for a reason — engineers are trusted, supported and genuinely well looked after. This is a rare opportunity for someone with some existing field-based technical experience to receive full specialist training and build a long-term engineering career. Backgrounds such as telecoms, broadband installation, meter fitting/reading, EPOS, PAT testing, alarm systems, AV, electrical installation or similar would all be of interest.
The role will involve working independently at customer sites installing, servicing and maintaining specialist electrical and AV-related equipment, while delivering a professional and customer-focused service at all times.
Key responsibilities include:
- Installing, servicing and maintaining specialist equipment (full training provided)
- Planning and managing your own workload effectively
- Completing service paperwork accurately and on time
- Acting as a professional representative of the business on customer sites
- Maintaining company vehicle, tools and stock levels
- Liaising closely with the office-based Service team
- Undertaking overtime where possible
- Supporting customers and resolving issues efficiently on site
To be considered, you will ideally have:
- Experience within a field-based technical/service role
- A full UK driving licence with a maximum of 3 points
- Strong communication and customer service skills
- Good organisation and time management
- A proactive, reliable and personable approach
- Stable employment history and a strong work ethic
In return, you will join a successful privately-owned business with ambitious growth plans, excellent staff retention and genuine opportunities to progress long term.
Package includes:
- Fully expensed company van with personal use option
- Paid overtime with strong earning potential
- Company bonus scheme
- 20 days holiday + bank holidays + Christmas shutdown
- Pension and optional healthcare
- Ongoing training and development
If you are looking for a company that values attitude, reliability and customer service just as much as technical ability, we would love to hear from you. APPLY NOW with an up-to-date CV — interviews available immediately.
Field Engineer (London) employer: Pearson Whiffin Recruitment Ltd
Contact Detail:
Pearson Whiffin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about letting people know you’re on the hunt for a Field Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance gigs that align with field engineering. This not only boosts your CV but also gives you real-world stories to share during interviews.
✨Tip Number 3
Prepare for those interviews by researching the company and its culture. Understand their values and think about how your skills in customer service and technical roles can contribute to their success. Show them you’re not just another candidate!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to grow with us. So, hit that apply button and let’s get started!
We think you need these skills to ace Field Engineer (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Engineer role. Highlight any customer-facing technical roles you've had, and don’t forget to mention your driving licence status!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this position. Share your passion for problem-solving and how you enjoy working independently while being part of a supportive team.
Showcase Relevant Experience: If you’ve got experience in telecoms, AV, or similar fields, make it stand out! We want to see how your background can contribute to our team and help us deliver top-notch service to our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on the technical skills relevant to the role. Familiarise yourself with the types of equipment you'll be working with, like AV systems or electrical installations. This will not only help you answer technical questions but also show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, be ready to share examples of how you've successfully handled customer interactions in the past. Think about times when you resolved issues or went above and beyond for a client. This will demonstrate that you understand the importance of customer service in this role.
✨Plan Your Journey
As a Field Engineer, you'll be travelling around London and the Southeast. Make sure you know the area well and plan your route ahead of time. This shows that you're organised and can manage your workload effectively, which is key for this job.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the training process, team dynamics, or growth opportunities within the company. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.