At a Glance
- Tasks: Be the first point of contact for customers, handling calls and emails.
- Company: Join a successful Financial Services company with a vibrant culture.
- Benefits: Enjoy a fantastic benefits package and strong employee development.
- Other info: Hybrid working available after training in a dynamic office environment.
- Why this job: Make a real difference by providing excellent customer service every day.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Customer Service Representative £ Month FTC Mid Kent (Hybrid working available after training) Monday – Friday, 9am – 5pm My client, a successful Financial Services company, is looking for a Customer Service Administrator to join their team on a full-time permanent basis.
You will be dealing with a high volume of calls each day as well as assisting customers by email.
Duties include: Being the first point of contact for the bank’s customers, assisting with all enquiries Speaking with customers via phone and email Dealing with complaints Building strong relationships with new and existing customers, providing the best service General administrative duties To be considered for this role, you should have/be: Previous customer service experience within a retail or office environment Excellent customer service skills Comfortable speaking to customers on the telephone Strong administrative skills A team player A good communicator, both written and verbal Proficient using IT including Microsoft Office packages Knowledge of retail banking is not essential but would be a significant advantage My client is offering a fantastic benefits package and are strong on employee development.
The successful candidate will be working in a vibrant office with a real...
Contact Details:
Pearson Whiffin Recruitment Ltd Recruitment Team
