At a Glance
- Tasks: Support customers through application processes and ensure data accuracy.
- Company: Innovative tech business in the digital identity and compliance sector.
- Benefits: Competitive salary, hybrid working, and a supportive team environment.
- Other info: Varied workload with opportunities for process improvement and career growth.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong customer service and administrative skills required.
The predicted salary is between 26500 - 26500 £ per year.
Client Services Agent Maidstone, Kent (Hybrid Working) £26,500 per annum DOE An exciting opportunity has arisen for a Customer-Focused Client Services Agent to join a growing and innovative technology business operating within the digital identity and compliance sector.
This is a fantastic opportunity for someone with strong customer service and administrative skills who enjoys problem-solving, working with data, and being part of a supportive and collaborative team.
Working within a busy client services team, you will be responsible for supporting customers through the application and verification process, ensuring all information is accurate and compliant with industry regulations and procedures.
This role offers a varied workload where no two days are the same, combining customer support, administration, data validation and process management.
Key Responsibilities Reviewing and verifying customer application data Supporting customers via email and ticketing systems Issuing and processing applications in line with company procedures Liaising with external business registries and stakeholders Maintaining accurate internal records and documentation Supporting internal process improvements and ad-hoc projects Ensuring all work is completed accurately and within agreed service lev...
Client Services Agent in Kent employer: Pearson Whiffin Recruitment Ltd
Pearson Whiffin Recruitment Ltd is an excellent employer, offering a vibrant work culture in Mid Kent where teamwork and customer satisfaction are at the forefront. Employees benefit from competitive salaries, generous holiday allowances, and a supportive environment that fosters professional growth and development. With a focus on collaboration and a customer-first approach, this role provides a meaningful opportunity to make a real impact within the company.
Contact Details:
Pearson Whiffin Recruitment Ltd Recruitment Team
