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For Companies At a Glance
- Tasks: Engage with customers, resolve issues, and support their success via phone and email.
- Company: Leading recruitment agency in the UK with a focus on customer service.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and hybrid work model.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: At least one year of customer service experience in Financial Services.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading recruitment agency in the United Kingdom is seeking a Customer Service Advisor for a permanent, full-time position with a hybrid work model.
Ideal candidates will have at least one year of customer service experience in Financial Services, excellent communication skills, and the ability to build strong customer relationships.
The role involves engaging with customers via phone and email, resolving issues, and supporting customer success initiatives.
A competitive salary and excellent benefits, including 25 days holiday and a pension scheme, are offered.
Hybrid Customer Success Advisor – Financial Services employer: Pearson Whiffin Recruitment Ltd
Contact Detail:
Pearson Whiffin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Success Advisor – Financial Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a Customer Success Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common customer service scenarios and think about how you'd handle them. We want you to showcase your problem-solving skills and ability to build strong relationships with customers.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Hybrid Customer Success Advisor – Financial Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in Financial Services. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid Customer Success Advisor role. We love seeing genuine enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Communication Skills: Since this role involves engaging with customers via phone and email, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we’re looking for someone who can connect with our customers effortlessly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Know Your Financial Services
Brush up on your knowledge of financial services and common customer issues. Being able to discuss industry trends or recent changes can show your expertise and enthusiasm for the role.
✨Showcase Your Communication Skills
Prepare examples that highlight your communication skills. Think of situations where you successfully resolved customer issues or built strong relationships, as these will resonate well with the interviewers.
✨Practice Active Listening
During the interview, demonstrate active listening by summarising what the interviewer says before responding. This shows that you value their input and are keen to understand customer needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's customer success initiatives and how they measure success. This not only shows your interest but also helps you gauge if the company aligns with your values.
