At a Glance
- Tasks: Lead a dynamic freight team and manage day-to-day operations in a fast-paced environment.
- Company: Join a well-established international logistics business with a supportive culture.
- Benefits: Competitive salary, autonomy in decision-making, and a collaborative work atmosphere.
- Other info: Enjoy a stable team environment with excellent staff retention and growth opportunities.
- Why this job: Make a real impact in a growing company while developing your leadership skills.
- Qualifications: Experience in freight forwarding and team management is essential.
The predicted salary is between 45000 - 60000 £ per year.
Are you an experienced freight forwarding professional looking for the opportunity to lead a team whilst remaining involved in the day-to-day operation? Do you thrive in an SME environment where decisions are made quickly, your input is valued, and you can genuinely make a difference?
We are supporting a well-established international logistics business in the search for an Operations Manager to take ownership of a busy freight operation and lead a close-knit team through its next phase of growth. This is not a role for someone who wants to sit behind spreadsheets all day. We're looking for a hands-on freight professional who can support a team, solve problems, make decisions and keep operations running smoothly across international movements.
The Role
Reporting into the senior management team, you will be responsible for the day-to-day management of a busy freight operation, leading a team whilst also remaining operationally involved where required. Responsibilities will include:
- Managing and developing a small team of freight professionals
- Acting as the primary escalation point for operational issues
- Overseeing import and export shipments from start to finish
- Supporting the team with complex or time-critical movements
- Improving processes, workflows and operational efficiency
- Managing workloads and ensuring excellent customer service levels
- Building a positive, collaborative and high-performing team culture
- Working closely with senior leadership to support continued business growth
About You
To be considered, you must have:
- Solid, substantial experience within freight forwarding
- Strong knowledge of air and sea freight operations
- Previous experience managing, supervising or leading a team
- End-to-end import and export knowledge
- Excellent problem-solving and decision-making abilities
- The confidence to take ownership and make operational decisions independently
- Experience within an SME freight forwarding environment
- A hands-on approach and willingness to support the team when required
What's On Offer?
Opportunity to join a successful and growing logistics business, genuine autonomy and influence within the operation, supportive and down-to-earth working environment, stable, established team with strong staff retention, autonomy to shape processes and make a visible impact, competitive salary of £45,000 - £60,000 depending on experience.
If you're an experienced freight professional looking for your next leadership opportunity within a business where you can genuinely make a difference, we'd love to hear from you. Apply today with your CV or contact Emily or Sammy at Pearson Whiffin Recruitment for a confidential discussion. Unfortunately, sponsorship is not available for this position.
Freight Operations Manager employer: Pearson Whiffin Recruitment Ltd
Join a well-established international logistics business in Medway, Kent, where your expertise as a Freight Operations Manager will be valued and impactful. Enjoy a supportive and down-to-earth work culture that fosters collaboration and autonomy, allowing you to lead a dedicated team while actively engaging in operations. With competitive salaries and genuine opportunities for professional growth, this is the perfect environment for those looking to make a meaningful difference in the freight forwarding industry.
Contact Details:
Pearson Whiffin Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Freight Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your problem-solving skills. Since this role requires quick decision-making, think of examples from your past where you’ve successfully navigated challenges in freight operations.
✨Tip Number 3
Showcase your hands-on experience! During interviews, highlight times when you’ve been directly involved in operations and how your leadership made a difference. This will resonate well with employers looking for someone who can jump right in.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about making the application process smooth and easy for you. Plus, it gives us a chance to see your application first-hand and get you in front of the right people.
We think you need these skills to ace Freight Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your freight forwarding experience and any leadership roles you've had, as we want to see how you can make a difference in our team.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share your passion for freight operations and how your hands-on approach aligns with our needs. This is your chance to show us your personality!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled operational challenges in the past. We love seeing candidates who can think on their feet and make decisions that keep things running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands quickly. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Know Your Freight Inside Out
Make sure you brush up on your knowledge of air and sea freight operations. Be ready to discuss specific examples from your past experiences that showcase your expertise in managing import and export shipments. This will demonstrate your solid understanding of the industry and your ability to lead a team effectively.
✨Showcase Your Leadership Style
Prepare to talk about your previous experience in managing or leading teams. Think of specific situations where you successfully resolved operational issues or improved processes. Highlight your hands-on approach and how you foster a positive team culture, as this is crucial for the role.
✨Problem-Solving Scenarios
Anticipate questions that may require you to solve hypothetical operational challenges. Practice articulating your thought process and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your ability to think on your feet and make quick decisions.
✨Demonstrate Your Passion for SME Environments
Express your enthusiasm for working in an SME setting where your input is valued. Share examples of how you've thrived in similar environments and contributed to business growth. This will resonate well with the interviewers, as they are looking for someone who can genuinely make a difference.
