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For Companies At a Glance
- Tasks: Manage schedules, handle calls, and coordinate work orders in a busy environment.
- Company: Established company in the Building Services sector with a supportive culture.
- Benefits: Competitive salary, training opportunities, and a fun team atmosphere.
- Why this job: Join a dynamic team and make a real difference in people's lives.
- Qualifications: Strong admin skills, scheduling experience, and excellent communication abilities.
- Other info: Great career progression opportunities and a chance to support local charities.
The predicted salary is between 23000 - 30000 £ per year.
A fantastic opportunity for an Operations Administrator has arisen for someone to join a well-established company, who operate within the Building Services sector. This role is super varied so if you are organised, love being busy and have a willingness to learn then carry on reading!
Responsibilities
- Raising and assigning work orders.
- Managing diaries, scheduling emergencies and booking work in.
- Dealing with inbound and outbound calls from residents and the clients.
- Liaising with site contacts.
- Producing RAMS.
- Organising isolations for relevant works.
- Handling Invoicing tasks.
- Running KPI reports.
Qualifications
- Strong administrative background, ideally within a repairs and maintenance setting.
- Proven experience in scheduling and coordinating workloads.
- Confident in independently resolving issues as they arise.
- A thick skin, with an awareness of the challenges in dealing with vulnerable people.
- Super organised with the ability to pre-empt any scheduling issues.
- Good knowledge of local geography.
- A meticulous attention to detail.
- Excellent verbal and written communication skills.
- Exceptional customer service skills.
- Able to work collaboratively in a team yet use initiative.
Benefits/Additional Information
As an Operations Administrator for this role, you will benefit from great training and development opportunities with a view to progress! You will be working within a fun and friendly team for a company who really invest in their workforce and love people who want to learn, and they will move quickly, so if you have the relevant experience, apply today!
Operations Administrator/Scheduler in City of London employer: Pearson Whiffin Recruitment Ltd
Contact Detail:
Pearson Whiffin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator/Scheduler in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing familiar faces!
We think you need these skills to ace Operations Administrator/Scheduler in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight your administrative experience and any scheduling skills you have. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can benefit our team. Keep it friendly and professional, just like us at StudySmarter.
Show Off Your Communication Skills: Since this role involves liaising with clients and residents, make sure your written application showcases your excellent communication skills. We love clear and concise writing that gets straight to the point!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in directly from our site!
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Operations Administrator. Familiarise yourself with terms like RAMS and KPI reports, as well as the general workings of the building services sector. This will show that you're genuinely interested and prepared.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be ready to discuss specific examples from your past experiences where you successfully managed schedules or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Customer Service Skills
Given the nature of the job, you'll likely deal with vulnerable people. Prepare to share instances where you've provided exceptional customer service, especially in challenging situations. Highlight your ability to remain calm and professional under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or training opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
