At a Glance
- Tasks: Manage schedules, handle calls, and coordinate work orders in a dynamic environment.
- Company: Established company in the Building Services sector with a supportive culture.
- Benefits: Competitive salary, training opportunities, and a fun team atmosphere.
- Why this job: Join a friendly team and grow your skills while making a difference.
- Qualifications: Strong admin skills, experience in scheduling, and excellent communication.
- Other info: Great potential for career progression and personal development.
The predicted salary is between 23000 - 30000 £ per year.
A fantastic opportunity for an Operations Administrator has arisen for someone to join a well-established company who operate within the Building Services sector. This role is super varied so if you are organised, love being busy and have a willingness to learn then carry on reading!
Duties for this busy Operations Administrator role include:
- Raising and assigning work orders.
- Managing diaries, scheduling emergencies and booking work in.
- Dealing with inbound and outbound calls from residents and the clients.
- Liaising with site contacts.
- Producing RAMS.
- Organising isolations for relevant works.
- Handling invoicing tasks.
- Running KPI reports.
To be successful for this role, you must have/be:
- Strong administrative background, ideally within a repairs and maintenance setting.
- Proven experience in scheduling and coordinating workloads.
- Confident in independently resolving issues as they arise.
- A thick skin, with an awareness of the challenges in dealing with vulnerable people.
- Super organised with the ability to pre-empt any scheduling issues.
- A meticulous attention to detail.
- Excellent verbal and written communication skills.
- Exceptional customer service skills.
- Able to work collaboratively in a team yet use initiative.
Benefits: As an Operations Administrator for this role, you will benefit from great training and development opportunities with a view to progress! You will be working within a fun and friendly team for a company who really invest in their workforce and love people who want to learn, and they will move quickly, so if you have the relevant experience, apply today!
Operations Administrator in City of London employer: Pearson Whiffin Recruitment Ltd
Contact Detail:
Pearson Whiffin Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator in City of London
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Operations Administrator, especially your organisational and customer service abilities.
✨Tip Number 3
Be ready to share specific examples from your past experiences. Think about times when you’ve successfully managed schedules or resolved issues independently. This will demonstrate your capability and fit for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Operations Administrator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight your strong administrative background and any experience in repairs and maintenance. We want to see how your skills match what we're looking for!
Show Off Your Organisational Skills: In your application, give examples of how you've managed diaries or scheduled workloads in the past. We love candidates who can pre-empt issues and keep things running smoothly, so let us know how you do that!
Communicate Clearly: Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep it clear, concise, and professional. We appreciate a well-structured application that shows off your attention to detail!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s quick and easy, and we’re excited to see your application come through. Don’t wait too long – we move quickly when we find the right fit!
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of an Operations Administrator. Brush up on your knowledge of raising work orders, scheduling, and managing diaries. Being able to discuss these tasks confidently will show that you're ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires a super organised individual, prepare examples from your past experiences where you successfully managed multiple tasks or resolved scheduling conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your organisational prowess.
✨Communicate Like a Pro
Excellent verbal and written communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about their communication processes, which shows your interest in effective collaboration.
✨Demonstrate Your Customer Service Skills
This role involves dealing with residents and clients, so be ready to discuss your customer service experience. Think of specific instances where you went above and beyond to help someone or resolved a tricky situation. This will illustrate your ability to handle challenges with a thick skin and a positive attitude.