At a Glance
- Tasks: Schedule and manage drainage engineers' jobs while ensuring top-notch customer service.
- Company: Join a growing drainage services business in Aylesford, Kent.
- Benefits: Highly competitive salary and a permanent full-time position.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be at the heart of operations and make a real difference every day.
- Qualifications: Experience in scheduling or operational coordination is a plus.
We are recruiting for an experienced and highly organised Drainage Scheduler to join a busy and growing drainage services business based in Aylesford, Kent. This is a fast-paced, hands-on coordination role where you’ll be at the heart of the day-to-day operation, managing engineers’ diaries, allocating jobs and ensuring works are completed efficiently while delivering a high level of service to customers.
The Role
- Scheduling and allocating jobs to field-based drainage engineers
- Managing engineers’ diaries, workloads and daily schedules
- Planning jobs based on location, urgency and engineer availability
- Coordinating emergency and reactive drainage call-outs
- Speaking directly with customers to arrange appointments and provide updates
- Monitoring jobs throughout the day and responding quickly to delays or changes
- Liaising with engineers regarding ongoing works, job progress and completion
- Updating internal job management systems accurately
- Ensuring works are completed within agreed timescales and service levels
- Supporting the wider operations team with general coordination and administration
What We're Looking For
- Previous experience within scheduling, planning, dispatch or operational coordination
- Experience scheduling field-based engineers, technicians or operatives would be highly advantageous
- Strong organisational and diary-management skills
- Confident communication and customer-service skills
- Ability to manage a busy workload with multiple jobs and changing priorities
- Good geographical knowledge of Kent and the surrounding areas
- Strong IT and administration skills
- A calm, organised approach when dealing with reactive or emergency work
- Experience within drainage, utilities, maintenance, facilities management, construction or a similar field-based environment would be advantageous
This could be an excellent opportunity for someone currently working as a Drainage Scheduler, Engineer Scheduler, Service Coordinator, Works Coordinator, Planner, Dispatcher or Operations Coordinator who enjoys working in a busy operational environment.
Drainage Scheduler in Aylesford employer: Pearson Whiffin Recruitment Ltd
Pearson Whiffin Recruitment Ltd is an excellent employer, offering a vibrant work culture in Mid Kent where teamwork and customer satisfaction are at the forefront. Employees benefit from competitive salaries, generous holiday allowances, and a supportive environment that fosters professional growth and development. With a focus on collaboration and a customer-first approach, this role provides a meaningful opportunity to make a real impact within the company.
Contact Details:
Pearson Whiffin Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Drainage Scheduler in Aylesford
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Pearson Whiffin Recruitment Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Drainage Scheduler at Pearson Whiffin Recruitment Ltd.
We think you need these skills to ace Drainage Scheduler in Aylesford
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Pearson Whiffin Recruitment Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
