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- Tasks: Assist customers with invoices and resolve queries in a supportive finance team.
- Company: Join a globally recognised client in a friendly North Kent office.
- Benefits: Enjoy hybrid working, 33 days holiday, performance bonuses, and excellent training.
- Why this job: Grow your career in a positive environment with great team support and progression opportunities.
- Qualifications: Previous office experience is preferred; strong communication and problem-solving skills are essential.
- Other info: Only suitable candidates will be contacted due to high application volume.
The predicted salary is between 24000 - 36000 £ per year.
My globally recognised client is looking for a motivated and confident Junior Credit Controller to join their friendly team based in North Kent! This is a great opportunity if you’ve worked in an office administration role and want to grow your career in a supportive finance environment.
Duties will include:
- Helping customers access their invoices through an online portal
- Emailing copy invoices or statements when needed
- Logging and raising queries such as missing goods or incorrect pricing
- Keeping clear notes of conversations, agreements, and follow-ups
- Working closely with the wider team to help resolve issues
- Supporting more senior team members with collections and customer queries
The successful candidate will have/be:
- Previous experience within an office environment/admin-based role (credit control or sales ledger experience a plus but not essential!)
- Great communication skills and excellent phone manner
- A positive, proactive approach to solving problems
- Good attention to detail and ability to stay organised
- Willingness to learn and work as part of a team
- Confident using email and online systems
In return the company is offering the opportunity to earn a monthly performance-related bonus in addition to your salary, hybrid working after the initial training period (1 day in the office per week), 33 days holiday (incl. bank holidays), onsite parking, employee assistance programmes, excellent training and progression opportunities and more!
Please note due to the expected high volume of applicants only suitable candidates will be contacted.
Locations
Junior Credit Controller (Dartford) employer: Pearson Whiffin Recruitment Group
Contact Detail:
Pearson Whiffin Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Credit Controller (Dartford)
✨Tip Number 1
Familiarise yourself with common credit control processes and terminology. Understanding the basics of invoicing, payment terms, and customer queries will help you engage confidently during interviews.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively resolved issues in previous roles. Be ready to discuss specific situations where your proactive approach made a difference.
✨Tip Number 3
Research the company culture and values of our client. Being able to articulate why you want to work for them and how you align with their mission can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during the interview that demonstrate your interest in the role and the team dynamics. This shows you're not just looking for any job, but are genuinely interested in contributing to their success.
We think you need these skills to ace Junior Credit Controller (Dartford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration or any related roles. Emphasise skills like communication, problem-solving, and attention to detail, as these are key for the Junior Credit Controller position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your willingness to learn. Mention specific examples from your past experiences that demonstrate your proactive approach and ability to work in a team.
Highlight Relevant Skills: In your application, clearly outline your proficiency with email and online systems. If you have any experience with credit control or sales ledger, even if it's minimal, make sure to include it as it will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Pearson Whiffin Recruitment Group
✨Showcase Your Communication Skills
As a Junior Credit Controller, you'll need great communication skills. During the interview, make sure to demonstrate your ability to articulate your thoughts clearly and confidently. Practice answering common interview questions out loud to refine your delivery.
✨Highlight Your Organisational Skills
The role requires good attention to detail and organisation. Be prepared to discuss how you've managed tasks in previous roles, perhaps by sharing specific examples of how you kept track of invoices or resolved queries efficiently.
✨Demonstrate a Proactive Approach
Employers value candidates who take initiative. Share instances where you've proactively solved problems or improved processes in your past roles. This will show that you're not just reactive but also forward-thinking.
✨Familiarise Yourself with Online Systems
Since the job involves using online portals for invoicing, it’s beneficial to familiarise yourself with similar systems beforehand. If you have experience with any relevant software, be sure to mention it during the interview to highlight your tech-savviness.
