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- Tasks: Join a friendly team to manage customer invoices and resolve queries.
- Company: A globally recognised client offering a supportive finance environment.
- Benefits: Enjoy hybrid working, 33 days holiday, performance bonuses, and excellent training.
- Why this job: Grow your career in finance while being part of a collaborative team culture.
- Qualifications: Previous office experience is preferred; great communication skills are essential.
- Other info: Only suitable candidates will be contacted due to high application volume.
The predicted salary is between 28800 - 43200 £ per year.
My globally recognised client is looking for a motivated and confident Junior Credit Controller to join their friendly team based in North Kent! This is a great opportunity if you’ve worked in an office administration role and want to grow your career in a supportive finance environment.
Duties will include:
- Helping customers access their invoices through an online portal
- Emailing copy invoices or statements when needed
- Logging and raising queries such as missing goods or incorrect pricing
- Keeping clear notes of conversations, agreements, and follow-ups
- Working closely with the wider team to help resolve issues
- Supporting more senior team members with collections and customer queries
The successful candidate will have/be:
- Previous experience within an office environment/ admin-based role (credit control or sales ledger experience a plus but not essential!)
- Great communication skills and excellent phone manner
- A positive, proactive approach to solving problems
- Good attention to detail and ability to stay organised
- Willingness to learn and work as part of a team
- Confident using email and online systems
In return the company is offering the opportunity to earn a monthly performance-related bonus in addition to your salary, hybrid working after the initial training period (1 day in the office per week), 33 days holiday (incl. bank holidays), onsite parking, employee assistance programmes, excellent training and progression opportunities and more!
Please note due to the expected high volume of applicants only suitable candidates will be contacted.
Contact Detail:
Pearson Whiffin Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Credit Controller
✨Tip Number 1
Familiarise yourself with common credit control processes and terminology. Understanding the basics of invoicing, payment terms, and customer queries will help you engage confidently during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since great communication is key for this role, consider role-playing scenarios with a friend to enhance your phone manner and problem-solving approach.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed tasks or projects in previous roles. Being able to discuss specific instances where you kept clear notes or followed up on issues will impress potential employers.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Tailoring your conversation to reflect their values during the interview can demonstrate your enthusiasm and fit for the team.
We think you need these skills to ace Junior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration or any related roles. Emphasise skills like communication, problem-solving, and attention to detail, as these are key for the Junior Credit Controller position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle customer queries and work as part of a team.
Highlight Relevant Skills: In your application, clearly outline your proficiency with email and online systems. If you have any experience with credit control or sales ledger, be sure to mention it, even if it's not extensive.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pearson Whiffin Recruitment Group
✨Showcase Your Communication Skills
As a Junior Credit Controller, you'll need great communication skills. During the interview, make sure to demonstrate your ability to articulate your thoughts clearly and confidently, especially when discussing past experiences or resolving issues.
✨Highlight Your Organisational Skills
Attention to detail and organisation are key in this role. Be prepared to discuss how you've managed tasks in previous roles, perhaps by sharing specific examples of how you kept track of invoices or resolved queries efficiently.
✨Express Your Willingness to Learn
The company values a proactive approach and a willingness to learn. Make sure to convey your enthusiasm for developing your skills and how you plan to grow within the finance environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to deal with customer queries or discrepancies, and be ready to explain how you approached and resolved those situations.
