Unified Communications Engineer

Unified Communications Engineer

Full-Time 55000 - 65000 Β£ / year (est.) No working from home possible
Pearson Whiffin IT & Digital

At a Glance

  • Tasks: Design and support Microsoft Teams solutions in a secure environment.
  • Company: Join a dynamic team focused on innovative communication technologies.
  • Benefits: Competitive salary, professional development, and a chance to work with cutting-edge tech.
  • Other info: Active SC Clearance is essential; great opportunity for career growth.
  • Why this job: Make a real impact on collaboration platforms that businesses rely on.
  • Qualifications: Experience with Microsoft Teams and strong problem-solving skills required.

The predicted salary is between 55000 - 65000 Β£ per year.

  • Unified Communications Engineer (Microsoft Teams) SC Cleared
  • Security

Clearance: Active SC Clearance Required We are looking for an experienced Unified Communications Engineer with strong expertise across the Microsoft Teams ecosystem to join our growing team.

This is an exciting opportunity to work on business-critical collaboration and communication platforms within a secure environment, supporting both project delivery and operational services.

The successful candidate will have a broad understanding of Unified Communications technologies, with a particular focus on Microsoft Teams, voice, and collaboration services.

An active SC Clearance is essential for this role.

Key Responsibilities Design, implement, and support Microsoft Teams collaboration and voice solutions.

Administer and maintain Microsoft Teams, Teams Phone, Auto Attendants, and Call Queues.

Configure and support Direct Routing, Operator Connect, and Calling Plans.

Troubleshoot complex issues across Teams, telephony, and Unified Communications infrastructure.

Support Microsoft 365 collaboration technologies and ensure service availability.

Work with stakeholders to gather requirements and deliver UC solutions that meet business needs.

Assist with migrations from legacy telephony platforms to Microsoft Teams.

Monitor system performance, identify service improvements, and implement best practices.

Produce technical documentation, operational procedures, and knowledge articles.

Provide technical support and guidance to internal teams and customers.

Essential Skills

Unified Communications Engineer employer: Pearson Whiffin IT & Digital

As a leading employer in the cyber security sector, we offer a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a culture that values diverse perspectives, ensuring that our team is always at the forefront of industry advancements. Located in a vibrant area, we provide not only competitive benefits but also a supportive atmosphere where your contributions directly impact our mission to safeguard against evolving cyber threats.

Pearson Whiffin IT & Digital

Contact Details:

Pearson Whiffin IT & Digital Recruitment Team

We think you need these skills to ace Unified Communications Engineer

Microsoft Teams
Unified Communications Technologies
Voice Solutions
Collaboration Services
Direct Routing
Operator Connect
Calling Plans