Operations Director

Operations Director

Sevenoaks Full-Time 64000 - 96000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage five operational areas, focusing on high-volume call teams.
  • Company: Join a leading organisation in the financial services sector with a strong reputation.
  • Benefits: Enjoy a competitive salary of £80,000 - £90,000 plus bonuses.
  • Why this job: Be part of a dynamic team that values leadership and innovation in operations.
  • Qualifications: Experience in financial services and knowledge of FCA regulations are essential.
  • Other info: This role offers a chance to make a significant impact in a fast-paced environment.

The predicted salary is between 64000 - 96000 £ per year.

We are working with a leading organisation who are looking for an Operations Manager with experience in the financial services sector, including FCA regulations. The candidate will take on the leadership of 5 operational areas, with a strong focus on managing teams who are dealing with high volumes of calls.

The role will have full responsibility for developing...

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Contact Detail:

Pearson Whiffin IT & Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Director

✨Tip Number 1

Familiarise yourself with FCA regulations and the financial services sector. Understanding these key areas will not only boost your confidence during interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Highlight your leadership experience in managing teams, especially in high-pressure environments. Be ready to share specific examples of how you've successfully led teams to achieve targets and improve performance.

✨Tip Number 3

Network with professionals in the financial services industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.

✨Tip Number 4

Prepare for situational interview questions that focus on operations management. Think about challenges you've faced in previous roles and how you overcame them, as this will showcase your problem-solving skills and operational expertise.

We think you need these skills to ace Operations Director

Leadership Skills
Financial Services Knowledge
FCA Regulations Understanding
Team Management
Operational Strategy Development
Performance Management
Call Centre Operations
Process Improvement
Budget Management
Risk Management
Communication Skills
Analytical Skills
Problem-Solving Skills
Stakeholder Engagement
Change Management

Some tips for your application 🫡

Understand the Role: Thoroughly read the job description for the Operations Director position. Make sure you understand the key responsibilities, especially regarding leadership in operational areas and managing high call volumes.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in the financial services sector and familiarity with FCA regulations. Use specific examples to demonstrate your leadership skills and ability to manage teams effectively.

Tailor Your Application: Customise your CV and cover letter to align with the job requirements. Use keywords from the job description to show that you are a perfect fit for the role and understand what the company is looking for.

Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Pearson Whiffin IT & Digital

✨Know Your Financial Services

Make sure you brush up on your knowledge of the financial services sector, especially FCA regulations. Being able to discuss these topics confidently will show that you understand the industry and can lead effectively.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully managed teams in high-pressure environments. Highlight your ability to motivate and guide teams, especially when dealing with high volumes of calls.

✨Understand Operational Areas

Familiarise yourself with the five operational areas you'll be overseeing. Be ready to discuss how you would approach managing each area and any strategies you would implement to improve efficiency.

✨Prepare Questions

Have insightful questions ready for the interviewers about their current operations and challenges. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

Operations Director
Pearson Whiffin IT & Digital
P
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