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For Companies At a Glance
- Tasks: Support users and manage infrastructure issues, focusing on Active Directory and Windows Server.
- Company: Join a dynamic European Infrastructure Team dedicated to enhancing IT operations.
- Benefits: Gain hands-on experience with potential for growth in a supportive environment.
- Why this job: Perfect for tech enthusiasts eager to expand their skills in a collaborative setting.
- Qualifications: 12 months+ in an IT support role with knowledge of Active Directory and Windows systems.
- Other info: Opportunity to work on low-level projects while developing your infrastructure expertise.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for someone with a support background who is looking to develop their infrastructure knowledge dealing with issues across the company focused on Active Directory, Windows Server and Exchange.
We are working with a company who need someone to come and be part of a team providing infrastructure support within a European Infrastructure Team, dealing with tickets, supporting business users as well as assisting with the overall operation of the network infrastructure that will include some low level projects.
Although this position is a junior role we are looking for someone who already understands IT infrastructure, ideally 12 months+ within an infrastructure role.
Required Skills and Experience:- Previous technical support experience, dealing with users and working to SLAs
- Strong experience of Active Directory, Office365, Exchange and Windows Operating Systems
- Understanding of DNS, DHCP, Network Infrastructures is highly desirable.
- Knowledge of using call logging systems, raising and closing tickets.
- Knowledge of Software and Hardware support, build PCs, installing software/hardware.
Locations
Junior Infrastructure Engineer in Gillingham, Kent employer: Pearson Whiffin IT & Digital
Contact Detail:
Pearson Whiffin IT & Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Infrastructure Engineer in Gillingham, Kent
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, Windows Server, and Exchange. Having hands-on experience or even personal projects that showcase your skills in these areas can really set you apart from other candidates.
✨Tip Number 2
Network with professionals in the IT infrastructure field, especially those who work with European teams. Attend local meetups or online forums where you can ask questions and gain insights about the role and the company culture.
✨Tip Number 3
Prepare to discuss your previous technical support experiences in detail. Be ready to share specific examples of how you've dealt with user issues, managed SLAs, and used call logging systems effectively.
✨Tip Number 4
Show enthusiasm for learning and development in your interview. Since this is a junior role, expressing your eagerness to grow your infrastructure knowledge and take on new challenges will resonate well with the hiring team.
We think you need these skills to ace Junior Infrastructure Engineer in Gillingham, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical support experience, especially with Active Directory, Windows Server, and Exchange. Use specific examples to demonstrate your skills and how they relate to the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience in IT infrastructure and how it aligns with the responsibilities of the Junior Infrastructure Engineer position.
Highlight Relevant Skills: In your application, emphasise your understanding of DNS, DHCP, and network infrastructures. If you have experience with call logging systems or ticket management, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pearson Whiffin IT & Digital
✨Showcase Your Technical Skills
Make sure to highlight your experience with Active Directory, Windows Server, and Exchange during the interview. Be prepared to discuss specific scenarios where you've successfully resolved issues or supported users, as this will demonstrate your practical knowledge.
✨Familiarise Yourself with Common Tools
Since the role involves using call logging systems and ticket management, it’s a good idea to familiarise yourself with these tools beforehand. Mentioning any experience you have with similar systems can give you an edge.
✨Understand the Company’s Infrastructure
Research the company’s infrastructure setup and any recent projects they’ve undertaken. This shows your interest in the role and helps you ask informed questions, which can impress the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you dealt with technical issues or user support, and be ready to explain your thought process and the outcomes.
