Application Support Analyst

Application Support Analyst

Maidstone Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support business systems and internal users while managing SQL-focused projects.
  • Company: Join a dynamic team dedicated to enhancing production systems.
  • Benefits: Enjoy opportunities for professional growth and collaboration with third-party suppliers.
  • Why this job: Be part of impactful projects in a supportive environment that values your contributions.
  • Qualifications: Strong SQL skills and experience in application support are essential.
  • Other info: Ideal for tech-savvy individuals looking to make a difference.

The predicted salary is between 28800 - 42000 £ per year.

Application Support Analyst SQL

We are looking for a strong SQL focused Support Analyst to join a team who are responsible for supporting the companies production systems covering all support issues with a strong emphasis on projects.

Main Responsibilities:

  • Manage and support business systems as well as internal users
  • Work with 3 rd party suppliers and attend service reviews
  • Ability to …

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Application Support Analyst employer: Pearson Whiffin IT & Digital

Join a dynamic team as an Application Support Analyst where you will play a crucial role in supporting our production systems and internal users. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering ample opportunities for skill enhancement and career advancement. Located in a vibrant area, our company provides a supportive environment with a strong focus on employee well-being and engagement, making it an excellent place to build a meaningful and rewarding career.
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Contact Detail:

Pearson Whiffin IT & Digital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Application Support Analyst

✨Tip Number 1

Make sure to brush up on your SQL skills! Since the role emphasizes a strong focus on SQL, being able to demonstrate your proficiency in SQL queries and database management during the interview will set you apart.

✨Tip Number 2

Familiarize yourself with common support issues related to business systems. Understanding typical challenges faced by users can help you provide insightful solutions and show that you're proactive in your approach.

✨Tip Number 3

Research the company’s production systems and any recent projects they’ve undertaken. This knowledge will not only help you understand their environment better but also allow you to ask informed questions during your interview.

✨Tip Number 4

Prepare to discuss your experience working with third-party suppliers. Highlighting your ability to collaborate effectively with external partners can demonstrate your teamwork skills and adaptability.

We think you need these skills to ace Application Support Analyst

SQL Proficiency
Application Support
Problem-Solving Skills
Communication Skills
Technical Troubleshooting
User Support
Project Management
Collaboration with 3rd Party Suppliers
Service Review Participation
Attention to Detail
Analytical Skills
Documentation Skills
Adaptability
Time Management

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Application Support Analyst position. Understand the key responsibilities, especially the focus on SQL and supporting production systems.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have with SQL and application support. Provide specific examples of how you've managed business systems or worked with third-party suppliers.

Tailor Your Application: Customize your application materials to reflect the skills and experiences that align with the job requirements. Use keywords from the job description to demonstrate your fit for the role.

Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as well as ensuring that all information is clear and concise.

How to prepare for a job interview at Pearson Whiffin IT & Digital

✨Show Your SQL Skills

Be prepared to discuss your experience with SQL in detail. Highlight specific projects where you've used SQL to solve problems or improve processes, as this will demonstrate your technical expertise.

✨Understand the Business Systems

Familiarize yourself with common business systems and how they operate. Being able to discuss how you can support these systems will show that you're proactive and ready to contribute from day one.

✨Communicate Effectively

Since you'll be working with internal users and third-party suppliers, strong communication skills are essential. Practice explaining technical concepts in simple terms, as this will help you connect with non-technical stakeholders.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully managed support issues or collaborated on projects, and be ready to share those stories.

Application Support Analyst
Pearson Whiffin IT & Digital
P
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