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For Companies At a Glance
- Tasks: Engage with B2B customers and manage a technical product line daily.
- Company: Join a dynamic team in North Kent, known for excellent customer service.
- Benefits: Enjoy hybrid working options and a supportive work environment.
- Why this job: This role offers a chance to grow your skills while making a real impact.
- Qualifications: Experience in customer service and familiarity with technical products is essential.
- Other info: This is a 12-month fixed-term contract covering maternity leave.
The predicted salary is between 28800 - 43200 £ per year.
North Kent based with hybrid working (driver with own transport preferred due to location).
Full time 12 month FTC to cover maternity.
Are you a passionate customer service professional with experience working with B2B customers and managing a technical product line?
Are you looking for a new challenge offering hybrid working?
Can you commit to a 12-month contract?
Customer Service and Fleet Accounts Executive - 12 mth FTC employer: Pearson Whiffin - Business Support
Contact Detail:
Pearson Whiffin - Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Fleet Accounts Executive - 12 mth FTC
✨Tip Number 1
Familiarise yourself with our technical product line. Understanding the products you'll be dealing with will not only boost your confidence but also impress us during any discussions.
✨Tip Number 2
Highlight your experience with B2B customers in your conversations. We value candidates who can demonstrate their ability to manage relationships and provide excellent service to businesses.
✨Tip Number 3
Prepare to discuss your approach to problem-solving in customer service scenarios. We appreciate candidates who can think on their feet and offer solutions effectively.
✨Tip Number 4
Since this role offers hybrid working, be ready to talk about how you manage your time and productivity in a flexible work environment. We want to see that you can thrive both in the office and remotely.
We think you need these skills to ace Customer Service and Fleet Accounts Executive - 12 mth FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in a B2B context. Emphasise any technical product knowledge you have, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage technical products. Mention specific examples of how you've successfully handled customer inquiries or issues in the past.
Highlight Relevant Skills: In your application, focus on skills that are relevant to the role, such as communication, problem-solving, and technical proficiency. Use keywords from the job description to align your application with what the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pearson Whiffin - Business Support
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to manage B2B relationships and demonstrate your passion for providing excellent service.
✨Understand the Technical Product Line
Familiarise yourself with the technical products the company offers. Be ready to explain how your previous experience aligns with managing similar products, as this will show your capability to handle the role effectively.
✨Emphasise Flexibility and Adaptability
Since this position involves hybrid working, be sure to express your adaptability to different working environments. Share any experiences where you successfully transitioned between remote and in-office work.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture and expectations align with your career goals.
