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For Companies At a Glance
- Tasks: Engage with B2B customers and manage a technical product line daily.
- Company: Join a dynamic team in North Kent, offering hybrid working options.
- Benefits: Enjoy flexible working arrangements and a supportive work culture.
- Why this job: Perfect for those seeking a challenge in customer service with a tech twist.
- Qualifications: Experience in customer service and familiarity with technical products is essential.
- Other info: This is a 12-month fixed-term contract covering maternity leave.
The predicted salary is between 28800 - 43200 £ per year.
North Kent based with hybrid working (driver with own transport preferred due to location).
Full time 12 month FTC to cover maternity.
Are you a passionate customer service professional with experience working with B2B customers and managing a technical product line?
Are you looking for a new challenge offering hybrid working?
Can you commit to a 12-month contract?
Customer Service and Fleet Accounts Executive - 12 mth FTC employer: Pearson Whiffin - Business Support
Contact Detail:
Pearson Whiffin - Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Fleet Accounts Executive - 12 mth FTC
✨Tip Number 1
Familiarise yourself with the technical products that the company offers. Understanding the specifics of these products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your experience with B2B customers in detail. Think of specific examples where you've successfully managed customer relationships or resolved issues, as this will showcase your relevant skills.
✨Tip Number 3
Since the role involves hybrid working, be ready to talk about your experience with remote work and how you stay organised and productive in a flexible environment. This will show that you're adaptable and can thrive in different settings.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Customer Service and Fleet Accounts Executive - 12 mth FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, particularly with B2B customers. Emphasise any technical product knowledge you have, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage technical products. Mention specific examples from your past roles that demonstrate your skills and how they relate to the job description.
Highlight Relevant Skills: In your application, focus on skills that are relevant to the position, such as communication, problem-solving, and technical proficiency. Use keywords from the job description to align your application with what the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pearson Whiffin - Business Support
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to manage B2B relationships and demonstrate your passion for providing excellent service.
✨Understand the Technical Product Line
Familiarise yourself with the technical products the company offers. Be ready to explain how you would support customers with these products, showcasing your understanding of their features and benefits.
✨Emphasise Your Adaptability
Since this role involves hybrid working, be sure to express your flexibility and adaptability. Discuss any previous experiences where you've successfully worked in different environments or adjusted to new challenges.
✨Prepare Questions for the Interviewers
Have a list of thoughtful questions ready to ask the interviewers. This shows your genuine interest in the role and helps you assess if the company culture and expectations align with your career goals.
