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For Companies At a Glance
- Tasks: Engage with B2B customers and manage a technical product line daily.
- Company: Join a dynamic team in North Kent, known for excellent customer service.
- Benefits: Enjoy hybrid working options and a supportive work environment.
- Why this job: This role offers a chance to grow your skills while making a real impact.
- Qualifications: Experience in customer service and familiarity with technical products is essential.
- Other info: This is a 12-month fixed-term contract covering maternity leave.
The predicted salary is between 30000 - 42000 £ per year.
Customer Service Executive North Kent based with hybrid working (driver with own transport preferred due to location). Full time 12 month FTC to cover maternity.
Are you a passionate customer service professional with experience working with B2B customers and managing a technical product line? Are you looking for a new challenge offering hybrid working? Can you commit to a 12-month contract?
Contact Detail:
Pearson Whiffin - Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Fleet Accounts Executive - 12 mth FTC
✨Tip Number 1
Familiarise yourself with our technical product line. Understanding the products you'll be dealing with will not only boost your confidence but also impress us during any discussions.
✨Tip Number 2
Highlight your experience with B2B customers in your conversations. We value candidates who can demonstrate their ability to manage relationships and provide excellent service to businesses.
✨Tip Number 3
Prepare to discuss your approach to problem-solving in customer service scenarios. We appreciate candidates who can think on their feet and offer solutions effectively.
✨Tip Number 4
Since this role offers hybrid working, be ready to talk about how you manage your time and productivity in a flexible work environment. We want to see that you can thrive both in the office and remotely.
We think you need these skills to ace Customer Service and Fleet Accounts Executive - 12 mth FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially with B2B customers. Emphasise any technical product line management you've done, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to handle technical products. Mention specific examples of how you've successfully managed customer accounts in the past.
Highlight Relevant Skills: In your application, focus on skills that are relevant to the role, such as communication, problem-solving, and technical knowledge. Use keywords from the job description to align your application with what the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in customer service roles.
How to prepare for a job interview at Pearson Whiffin - Business Support
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, especially in a B2B context.
✨Demonstrate Technical Knowledge
Since the role involves managing a technical product line, be prepared to discuss your understanding of the products you'll be dealing with. Brush up on any relevant technical knowledge and be ready to explain how you've successfully managed similar products in the past.
✨Highlight Your Adaptability
With hybrid working being a key aspect of this role, showcase your ability to adapt to different working environments. Discuss any experiences you have with remote work and how you maintain productivity and communication in such settings.
✨Prepare Questions About the Role
Come prepared with insightful questions about the position and the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Ask about team dynamics, challenges faced in the role, and opportunities for growth.
