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- Tasks: Welcome and assist test candidates while ensuring a secure exam environment.
- Company: Join Pearson VUE, a global leader in computer-based testing with a commitment to diversity and excellence.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive work culture.
- Why this job: Make a difference by helping candidates succeed in their exams in a friendly atmosphere.
- Qualifications: School qualifications in English and Maths; familiarity with Microsoft Office is a plus.
- Other info: Part-time role with varied shifts; ideal for students seeking valuable experience.
Our Organisation Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Scunthorpe.
Your Opportunity
This is a permanent position. You will be required to work a minimum of 10 hours per month. The pay rate is £13.37 per hour, paid to you at the end of every month. Hours vary but standard opening days are: Every other Monday 09:30-18:15, Wednesdays 07:30-12:15, Every other Saturday Morning 07:30-12:15 plus extra days to meet business needs as and when required so flexibility is important for this role.
Your Responsibilities
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exam testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor / invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Saturday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant
This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.
Test Centre Administrator - Scunthorpe employer: Pearson - UK
Contact Detail:
Pearson - UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Test Centre Administrator - Scunthorpe
✨Tip Number 1
Familiarise yourself with Pearson VUE's testing procedures and policies. Understanding the specific requirements for exam security and customer service will help you stand out during the interview process.
✨Tip Number 2
Highlight your flexibility in working hours. Since the role requires availability on various days and times, emphasising your willingness to adapt to different shifts can make you a more attractive candidate.
✨Tip Number 3
Showcase any experience you have in customer service or administrative roles. Being able to demonstrate your ability to provide excellent support to candidates will be crucial in this position.
✨Tip Number 4
Prepare to discuss your attention to detail and problem-solving skills. As a Test Centre Administrator, you'll need to monitor candidates closely and troubleshoot any issues that arise, so having examples ready will help you impress the interviewers.
We think you need these skills to ace Test Centre Administrator - Scunthorpe
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Test Centre Administrator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, administration, or roles that required attention to detail. Mention any familiarity with exam processes or working in a testing environment.
Showcase Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability clearly in your application. Highlight any past experiences where you successfully adapted to changing schedules or environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pearson - UK
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Test Centre Administrator. Familiarise yourself with the exam testing process and the importance of customer service in this role.
✨Show Flexibility
Since the position requires working various shifts, be prepared to discuss your availability. Highlight your willingness to adapt to different schedules and your ability to work on weekends or early mornings.
✨Demonstrate Attention to Detail
The role involves monitoring candidates and ensuring compliance with testing procedures. Be ready to provide examples from your past experiences where your attention to detail made a difference, especially in high-stakes environments.
✨Prepare for Customer Interaction
As you'll be welcoming and assisting candidates, practice how you would greet them and explain the testing process. Emphasise your communication skills and any previous experience in customer service during the interview.
