At a Glance
- Tasks: Coordinate logistics and manage company assets for mobile service units.
- Company: Join Pearson Hydraulics, part of the R&G Fluid Power Group.
- Benefits: Enjoy 23 days holiday, pension scheme, health programmes, and full training.
- Other info: Dynamic work environment with a focus on customer service and technical expertise.
- Why this job: Be part of a growing engineering business with real career opportunities.
- Qualifications: Organised, proactive, and detail-oriented with strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Gateshead | £35,000 per year | Full Time | Permanent
Monday to Friday, 8:00am to 4:30pm (30-minute lunch)
Join Pearson Hydraulics and Become Part of the R&G Fluid Power Group.
Looking for a stable, full-time role with great benefits, regular weekday hours, and opportunities to develop new skills? Pearson Hydraulics, part of the R&G Fluid Power Group, is looking for a General Operative to join our Lincoln team. This is a varied and hands-on position supporting our trade counter, warehouse operations, dispatch activities, and customer service function. Whether you already have warehouse or trade counter experience, or you're looking to build a career within a growing engineering and distribution business, we'd love to hear from you.
What You'll Get:
- 23 days holiday plus bank holidays, increasing to 25 days after 12 months
- Company pension scheme
- Life assurance
- Cycle to Work scheme
- Employee discount platform
- Enhanced maternity and paternity leave
- Health and wellbeing programme
- Full training provided, including FLT training where required
- Career opportunities within the wider R&G Fluid Power Group
About Pearson Hydraulics:
Pearson Hydraulics is the UK's largest distributor of Danfoss Power Solutions products. From our Lincoln headquarters, we provide industry-leading hydraulic solutions, system engineering, product support, power unit design, and electronic control systems for customers across the UK. As part of the R&G Fluid Power Group, we are backed by one of the UK's largest fluid power product stockholdings, allowing us to deliver exceptional service and technical support to our customers.
About the Role:
As a Service Co-Ordinator, you will be responsible for managing our company's assets and coordinating the logistics of our mobile service units. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Maintain accurate records of all company vehicles to include MOT, servicing & repairs
- Manage health & safety documentation and inspections via S2B platform
- Increase and manage sales activity with the engineering and sales team
- Regular communication with the engineering & design team to improve customer experience
- Manage and track all engineering works, update planner with status and action points
- Maintain stock levels and reorder supplies as needed for the mobile workshops
- Manage and action any works from Pearson Hydraulic Asset Management system
- Coordinate the scheduling and dispatching of mobile service units to customer sites for hose and hydraulic system repairs, installations, and maintenance
- Monitor the performance and efficiency of mobile units, identifying opportunities for improvement and implementing corrective actions as necessary
- Monthly reporting to the management team with resource and sales activity
- Maintain communication with customers to provide updates on service appointments and address any issues or concerns
- Coordinate with external vendors and service providers as needed for specialized repairs or maintenance tasks
- Maintain accurate records of service activities, including work orders, invoices, and customer feedback
- Create and update documentation relating to assets and manage the disposal or decommissioning of obsolete or surplus assets
- Ensure compliance with regulatory requirements and internal quality standards through proper documentation and record-keeping practices
What We're Looking For:
- Organised, proactive, and detail-oriented
- An excellent communicator with customers and teams
- Comfortable multitasking and managing busy schedules
- Focused on safety, compliance, and accurate tracking
- Able to support sales activity and growth
Skills & Experience:
- Experience in logistics, asset management, or administration
- Strong skills in scheduling, planning, and prioritising
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office and inventory software
- Experience managing vehicle logs and compliance files
- Knowledge of hose and hydraulic systems
- Experience with S2B or Pearson Hydraulic platforms
- Background in stock control and asset decommissioning
Why Join the R&G Fluid Power Group?
When you join Pearson Hydraulics, you're joining a business that forms part of the R&G Fluid Power Group, one of the UK's leading fluid power specialists. Our people are passionate about delivering outstanding customer service and technical expertise. With extensive product availability, industry-leading knowledge, and a commitment to developing our employees, we offer long-term career opportunities within a growing and successful organisation.
Service Co-Ordinator in Gateshead employer: Pearson Hydraulics, Gateshead Branch
At Pearson Hydraulics, we pride ourselves on being an excellent employer, offering a supportive work culture that values employee development and well-being. With competitive benefits such as 23 days of holiday, a company pension scheme, and comprehensive training opportunities, our team members can thrive in a stable environment while contributing to the UK's largest distributor of Danfoss Power Solutions products. Join us in Gateshead and be part of a dynamic team dedicated to delivering exceptional service and technical expertise in the fluid power industry.
Contact Details:
Pearson Hydraulics, Gateshead Branch Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Co-Ordinator in Gateshead
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Pearson Hydraulics, Gateshead Branch and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Pearson Hydraulics, Gateshead Branch!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Pearson Hydraulics, Gateshead Branch keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Service Co-Ordinator in Gateshead
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Pearson Hydraulics, Gateshead Branch:This is your chance to really connect with the team at Pearson Hydraulics, Gateshead Branch. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Pearson Hydraulics, Gateshead Branch
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Pearson Hydraulics, Gateshead Branch.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Pearson Hydraulics, Gateshead Branch that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Pearson Hydraulics, Gateshead Branch. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
