At a Glance
- Tasks: Welcome and assist test candidates while ensuring a smooth exam process.
- Company: Join Pearson VUE, a leading global learning company with a diverse and inclusive culture.
- Benefits: Flexible shifts, competitive pay, and the chance to make a difference in people's lives.
- Other info: Great opportunity for career growth in a dynamic and rewarding environment.
- Why this job: Be part of a supportive team and help others succeed in their important exams.
- Qualifications: School qualifications in English and Maths; customer service experience is a plus.
The predicted salary is between 13 - 14 £ per hour.
Job Description
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO).
Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognized in the Best Employers for Diversity 2019 awards.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Horley, UK.
- Your Opportunity
- 12 hours per week, limited term with a possibility of being fixed term.
- Shifts vary from lunch cover shifts 11.15-15.15, Saturday 7.30-12.15, early or late shifts up to 7.15pm
- this role would suit someone with ideally a minimum of two years office/multitasking/customer facing experience though not essential.
- We require the successful candidate to be flexible to cover sickness or absence at short notice.
- As this role is based in Horley RH6 7QH, travel distance is a considering factor, as our shifts begin from 7.30am and our late finishes are until 7.15pm.
- The pay rate is £13.60 hour, paid to you at the end of every month in arrears.
When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.
- Your Responsibilities
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exams testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor / invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one.
Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday.
Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant
This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths.
It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook).
You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance.
You should be able to sit for long periods of time and escort candidates to and from exam/testing room.
About Us
Pearson is an Equal Opportunity Employer and a member of E-Verify.
Employment decisions are based on qualifications, merit and business need.
Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law.
We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing Talent Experience Global Team@grp. pearson. com.
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Test Centre Administrator (Horley, UK) (25250) employer: Pearson Education
Pearson is an exceptional employer that offers a structured three-year programme for finance and accountancy graduates, providing diverse experiences in internal audit while fostering professional growth. With a hybrid working model based in Belfast, employees benefit from a competitive salary, full support for professional examinations, and access to a wide range of learning resources and employee networks, all within a culture that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Test Centre Administrator (Horley, UK) (25250)
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like Pearson Education or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at Pearson Education.
We think you need these skills to ace Test Centre Administrator (Horley, UK) (25250)
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Test Centre Administrator (Horley, UK) (25250) at Pearson Education, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at Pearson Education.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining Pearson Education and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the Test Centre Administrator (Horley, UK) (25250) role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at Pearson Education to see why you’re a perfect fit.
How to prepare for a job interview at Pearson Education
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show Pearson Education you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at Pearson Education will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure Pearson Education that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to Pearson Education about what you bring to the table.
