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For Companies At a Glance
- Tasks: Lead and mentor a team while solving complex BC issues.
- Company: A forward-thinking solutions partner known for client and employee satisfaction.
- Benefits: Competitive salary, fully remote work, and annual company events.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Experience in BC support and leadership skills required.
- Other info: 100% client retention rate and excellent career growth opportunities.
The predicted salary is between 40000 - 65000 £ per year.
Pearson Carter are currently recruiting for multiple D365 BC Support roles within one of the most forward-thinking and digitally innovative solutions partners in the UK. Known for their focus on both client and employee satisfaction, they build lasting relationships both internally and with clients, this is reflected by long tenures and a 100% client retention rate.
Roles and Responsibilities
- BC Support Team Lead – This role provides an opportunity to mentor and manage a team of motivated Support Consultants. A successful candidate will be an experienced Support Person with leadership experience (formal or informal).
- 3rd Line BC Support Consultant – This role will be the highest point of escalation for complex and high impact BC issues. A successful candidate will be calm and knowledgeable, with strong experience in BC and AL.
- 2nd Line BC & LS Retail Support Consultant – The 2nd Line Consultant provides advanced support for BC and LS Central, handling escalated issues from 1st line support and ensuring timely resolution. You will need strong LS retail experience and excellent problem solving skills.
Salary
- Team Lead – Up to £65k
- 3rd Line – Up to £50k
- 2nd Line – Up to £45k
Location
This role is fully remote, with annual travel to company events and meet-ups.
How to Apply
Please apply asap with your CV to be considered for this position. You can also get in touch with me on james.s@pearsoncarter.com or 0191 406 6111.
Solutions Partner BC Support Opportunities – Team Lead, 2nd and 3rd Line – UK Citizen/ILR employer: Pearson Carter
Contact Detail:
Pearson Carter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Partner BC Support Opportunities – Team Lead, 2nd and 3rd Line – UK Citizen/ILR
✨Tip Number 1
Network like a pro! Reach out to your connections in the D365 community and let them know you're on the lookout for BC Support roles. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and leadership experience. Be ready to share specific examples of how you've handled complex BC issues or led a team, as this will show you're the right fit for the Team Lead role.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Since Pearson Carter is all about client and employee satisfaction, highlight your commitment to these principles in conversations and interviews.
✨Tip Number 4
Finally, make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining a forward-thinking team.
We think you need these skills to ace Solutions Partner BC Support Opportunities – Team Lead, 2nd and 3rd Line – UK Citizen/ILR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the D365 BC Support roles. Highlight your relevant experience, especially in leadership and support roles, to show us you’re the right fit for the team.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your problem-solving abilities and your calmness under pressure.
Be Personable: We love a bit of personality! When writing your application, let your unique voice shine through. We’re looking for someone who can build lasting relationships, so show us how you connect with others.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the quickest way for us to see your application and get you into the process. Don’t miss out!
How to prepare for a job interview at Pearson Carter
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of D365 Business Central and LS Retail. Be prepared to discuss specific features, functionalities, and any recent updates. This will show that you're not just familiar with the software but also passionate about it.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your leadership experience. Think of examples where you've successfully managed a team or mentored colleagues. Be ready to share how you handle conflicts and motivate your team to achieve their best.
✨Problem-Solving Scenarios
Prepare for situational questions that test your problem-solving skills. Think of complex BC issues you've resolved in the past and be ready to walk through your thought process. This will highlight your analytical abilities and calmness under pressure.
✨Cultural Fit Matters
Research the company’s values and culture. They pride themselves on client and employee satisfaction, so be ready to discuss how you align with these values. Share experiences that reflect your commitment to building lasting relationships, both internally and with clients.
