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- Tasks: Provide remote support for Microsoft D365 Business Central and resolve customer issues.
- Company: Leading Microsoft Dynamics consultancy with a focus on innovation.
- Benefits: Competitive salary up to £45,000 and opportunities for professional development.
- Why this job: Join a dynamic team and enhance your skills while making a difference.
- Qualifications: Experience with Dynamics NAV/Dynamics 365 BC and strong customer service skills.
- Other info: Remote work with a supportive environment for career growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading Microsoft Dynamics consultancy is looking for a Microsoft D365 Business Central Support Consultant to provide remote support. The ideal candidate will have extensive experience with Dynamics NAV/Dynamics 365 BC and a background in support consultancy.
Responsibilities include:
- Resolving customer issues
- Delivering high-quality customer service
The role offers a competitive salary of up to £45,000 and emphasizes professional development.
Remote D365 BC Support Consultant (2nd Line) in Newcastle upon Tyne employer: Pearson Carter
Contact Detail:
Pearson Carter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote D365 BC Support Consultant (2nd Line) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the Microsoft Dynamics community. Join relevant groups on LinkedIn or forums where D365 BC enthusiasts hang out. You never know who might have a lead on that perfect remote support consultant role!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with Dynamics NAV and D365 BC. Include case studies of how you've resolved customer issues in the past. This will make you stand out when applying through our website.
✨Tip Number 3
Prepare for those interviews! Brush up on common support scenarios and be ready to demonstrate your problem-solving skills. Practice answering questions about delivering high-quality customer service, as this is key for the role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the best fit for the D365 BC Support Consultant position.
We think you need these skills to ace Remote D365 BC Support Consultant (2nd Line) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics NAV and D365 BC. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about support consultancy and how you can deliver top-notch customer service. Let us know what makes you the perfect fit for our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved customer issues in the past. We love candidates who can think on their feet and provide solutions, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pearson Carter
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Dynamics NAV and D365 BC. Be prepared to discuss specific features, functionalities, and common issues you've resolved in the past. This will show that you're not just familiar with the software but can also provide valuable insights.
✨Showcase Your Support Skills
Since the role focuses on providing high-quality customer service, think of examples where you've successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Research the Company Culture
Take some time to understand the consultancy's values and culture. This will help you tailor your responses to align with what they’re looking for in a candidate. Mentioning how your personal values match theirs can make a strong impression.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, professional development opportunities, and the types of challenges you might face in the role. This shows your genuine interest and helps you assess if the company is the right fit for you.