At a Glance
- Tasks: Join a dynamic team to develop D365 CE CRM solutions and enhance field service operations.
- Company: Established public sector organisation focused on digital transformation.
- Benefits: Competitive salary, generous pension, 25 days leave, and flexible working options.
- Other info: Opportunities for continuous training, certifications, and career growth.
- Why this job: Be part of exciting enterprise projects using the latest tech and make a real difference.
- Qualifications: Experience in Dynamics 365 CE, C#, .NET, and agile development.
The predicted salary is between 44241 - 58997 £ per year.
Pearson Carter are working with a large established public sector organisation who are seeking a D365 CE CRM Developer (Field Service) to join them as part of their enterprise digital transformation. This is an exciting opportunity to work on enterprise projects, utilising the latest D365 CE, Field Service and Power Platform technology. You will join a wider, collaborative team, benefiting from a flexible working culture, with the opportunity to continuously train, develop and obtain certifications.
Experience / Qualifications
- Dynamics 365 CE Field Service development experience
- Experience with Field Service module including URS (Universal Resource Scheduling) and RSO (Resource Scheduling Optimisation)
- C# .NET and JavaScript (TypeScript) plug‑in coding experience
- CI/CD pipelines experience
- Strong stakeholder management, communication and user support experience
- Experience working with technical teams to deliver user‑focused services in an agile environment
- Experience coaching and mentoring software developers / test engineers
- In‑depth knowledge of Microsoft Dynamics CE and Field Service, including URS and RSO
- Experience using C#, .NET, Dynamics Plugin, Power Fx, Model/Canvas Apps, Power Automate, Dynamics 365 CE, PowerShell, ALM Pipeline, Azure DevOps, Dataverse
Salary and Benefits
In return they are offering an attractive salary between £44,241 and £58,997, in addition to a 28.97% employer pension contribution and 25 days’ annual leave, rising to 30 days with continuous service. Candidates based from the Yeading office will be eligible for an additional £4,000 London Weighting.
Location
The successful candidates will be required to work from one of the following offices on a hybrid basis (60% office based, 40% home based): Swansea, Bristol, Newcastle, Nottingham, Oldham, Leeds, Birmingham or Yeading.
Security Clearance
Applicants must be eligible for Security Clearance. To be clearable you must have lived in the UK for at least the last 5 years and not left for a period of 30 days or more at one time over the last 5 years.
How to Apply
If you are interested in discussing this opportunity in more detail, please contact Ryan Beal at Pearson Carter by telephone 0191 406 6111 or email your CV to ryan@pearsoncarter.com.
Open Sessions
Would you like to find out more about the role, the team and what it’s like to work for us? If so, we are organising an open session where you can virtually meet the team on 16th July 2026 at 17:00.
Selection Process
The selection process for this role will be:
- Stage 1: Sift of CV and personal statement
- Stage 2: Interview & Assessment/Presentation
You must be successful at each stage to progress to the next stage.
Stage 1: Sift
At sift, you will be assessed against the following Success Profile elements:
- Experience working with technical teams to deliver user-focused services in an agile environment
- Experience coaching and mentoring developers or test engineers
- Strong applied knowledge of Microsoft Dynamics CE and Field Service, including URS and RSO
- Experience using C#, .NET, Dynamics Plugin, Power Fx, Model/Canvas Apps, Power Automate, Dynamics 365 CE, PowerShell, ALM Pipeline, Azure DevOps, Dataverse
Stage 2: Interview and Assessment/Presentation
At interview stage, you will be assessed against the following Success Profile elements:
- Behaviours
- Working Together
- Changing and Improving
- Experience
- Experience of working with/developing in Dynamics 365 and Field Service
- Technical
- Senior Software Developer – Programming and build – (Skill level: practitioner)
- Senior Software Developer – Modern development standards – (Skill level: practitioner)
- Senior Software Developer – Service support – (Skill level: practitioner)
- Senior Software Developer – User Focus – (Skill level: practitioner)
- Senior Software Developer – Systems design – (Skill level: practitioner)
The interviews will take place week from 12th August 2026. This interview will be conducted online via Microsoft Teams. Further details will be provided should you be selected for interview.
Further information
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, contact Government Recruitment Services via email dftrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission.
Visit the Civil Service Commission website Here.
Pearson Carter are a leading Microsoft technologies recruitment agency.
D365 CE CRM Developer (Field Service) – National End User – Up to £58,997 + 28.97% Pension in Newcastle upon Tyne employer: Pearson Carter
At Pearson Carter, we pride ourselves on being an excellent employer by fostering a collaborative and supportive work culture that values employee growth and development. Our Skegness location offers unique advantages, including a close-knit community and the opportunity to work directly with clients, ensuring that your contributions have a meaningful impact. Join us to be part of a team that is dedicated to maximizing ERP investments while providing you with the resources and training needed to excel in your career.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CE CRM Developer (Field Service) – National End User – Up to £58,997 + 28.97% Pension in Newcastle upon Tyne
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Pearson Carter values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Pearson Carter might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Pearson Carter!
✨Direct Apply to Pearson Carter
Let's not forget to apply directly through the Pearson Carter website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace D365 CE CRM Developer (Field Service) – National End User – Up to £58,997 + 28.97% Pension in Newcastle upon Tyne
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Pearson Carter.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Pearson Carter. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Pearson Carter
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
