At a Glance
- Tasks: Lead technical projects, mentor engineers, and drive service improvements in a collaborative environment.
- Company: Award-winning Managed Service Provider with a strong reputation for excellence.
- Benefits: Salary up to £62,000, hybrid working, and opportunities for career growth.
- Other info: Join a culture focused on collaboration and professional development.
- Why this job: Make a real impact by shaping engineering standards and influencing technical excellence.
- Qualifications: 7 years in Managed Services, strong technical expertise, and leadership experience.
The predicted salary is between 60000 - 80000 £ per year.
An award‑winning Managed Service Provider with over 40 years of success is looking to add a Principal Engineer to its Cloud & Managed IT division. With a strong reputation for technical excellence and customer service, the business has consistently been recognised as one of the UK’s best employers and continues to invest heavily in its people, technology, and culture. Operating a collaborative, team‑focused environment, they are seeking an experienced technical leader who can help shape standards, mentor engineers, and provide senior technical guidance across the business.
The Role
- We are hiring a Principal Engineer to join an established Cloud Services team. This is a hands‑on technical leadership position, ideal for someone who enjoys remaining close to the technology whilst also influencing engineering standards and supporting the development of others.
- Act as the senior technical authority across Managed IT services.
- Provide hands‑on leadership whilst remaining actively involved in engineering and troubleshooting.
- Mentor and support engineers, driving technical consistency and best practice.
- Serve as the final escalation point for complex infrastructure and platform issues.
- Lead major incident investigations, root cause analysis, and remediation activities.
- Drive service improvement, resilience, security, and governance initiatives.
- Work closely with Operations, Cloud, Security, Professional Services, and Service Management teams to enhance service quality and reduce recurring issues.
- Contribute to customer remediation, transformation, and technical uplift projects.
The Candidate
Essential Experience- 7 years of experience within an MSP or Managed Services environment.
- Previous experience operating in a senior technical position with leadership responsibilities.
- Strong combination of hands‑on technical expertise and influencing skills.
- Proven experience acting as a senior escalation point for complex issues.
- Experience mentoring engineers and raising technical standards across teams.
- Strong background delivering technical improvements and transformation projects.
- Microsoft Azure.
- Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive).
- Microsoft Entra ID (Azure AD).
- Active Directory and Hybrid Identity.
- Microsoft Intune.
- Windows 10 and Windows 11.
- Windows Server.
- Hybrid Infrastructure.
- End User Computing (EUC).
- DNS and DHCP.
- Backup and Disaster Recovery.
- Networking fundamentals (TCP/IP, Routing, Firewalls and VPNs).
- PowerShell.
- Security and platform hardening.
The Offer
- Salary up to £62,000.
- Hybrid working model (3 days per week in the office – Tuesday to Thursday).
- Join an award‑winning, highly respected Managed Services business.
- Opportunity to influence technical standards and engineering excellence.
- Work alongside experienced Cloud, Security, and Professional Services teams.
- Strong culture focused on collaboration, development, and long‑term career growth.
For more information, contact george@pearsoncarter.com or call 0191 406 6111.
Principal Engineer – £62,000 + Bonus in Meppershall employer: Pearson Carter
Join an award-winning Managed Service Provider renowned for its commitment to technical excellence and employee satisfaction. With a strong focus on collaboration and professional development, this company offers a hybrid working model and the opportunity to influence engineering standards while mentoring fellow engineers. Enjoy a supportive work culture that prioritises long-term career growth and invests in cutting-edge technology.
