At a Glance
- Tasks: Lead the design and delivery of AI-driven automation solutions in a dynamic environment.
- Company: Join a leading Managed Service Provider with a strong focus on innovation and AI.
- Benefits: Competitive salary, hybrid working, and clear progression opportunities.
- Other info: Collaborative culture with a focus on work-life balance and professional growth.
- Why this job: Make a real impact by shaping AI strategies and automating processes.
- Qualifications: Experience in AI solutions, Microsoft Power Platform, and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
Pearson Carter are working with a leading Managed Service Provider (MSP), offering a broad portfolio of cloud, infrastructure, and business applications solutions. As a Microsoft Partner with strong capabilities across Azure and Dynamics 365, they continue to invest heavily in innovation, AI, and automation.
We are hiring an AI & Automation Architect to join the business and lead the design, governance, and delivery of AI-driven automation solutions across the organisation. This is a hybrid role based out of either the Birmingham or Bolton office combining hands‑on technical architecture with enterprise-level governance and strategic automation delivery.
- Act as the lead architect for AI and automation solutions across platforms including Dynamics 365 CRM, Power Platform, HALO PSA, NinjaOne, and OpManager
- Design end-to-end AI and automation architectures that are secure, scalable, supportable, and aligned to MSP operational models
- Define and enforce robust software development lifecycles (SDLCs) across automation and AI initiatives
- Build proof of concepts, reference architectures, and working solutions to validate design decisions
- Identify service gaps and operational inefficiencies, implementing automation-first and AI-enabled solutions to improve delivery
- Work closely with service owners, delivery teams, and senior leadership as a trusted advisor on AI strategy and practical automation adoption
- Ensure all solutions are aligned with industry best practice, security standards, and operational service requirements
Significant experience designing and delivering AI and automation solutions within an MSP or complex service-led environment is required. Strong hands‑on experience with Microsoft Power Platform (Power Automate, Power Apps, Dataverse) is essential, along with strong scripting and automation experience using PowerShell and/or Python. Solid development and integration experience with C#, REST APIs, Webhooks, and integration patterns is also necessary.
Excellent stakeholder management skills, with the ability to engage senior leadership and technical teams alike, are important. The candidate should be a clear communicator, capable of translating complex technical concepts into practical business solutions, and comfortable working in ambiguous environments while shaping high-level objectives into deliverable solutions.
Up to £90,000 (flexible depending on experience) is offered, along with a hybrid working model (Birmingham or Bolton office). Join an award‑winning and highly respected employer with strong investment in AI, automation, and innovation. There are clear progression opportunities within a growing technology business and a collaborative, people‑first culture with strong work‑life balance.
Ready to take the next step in your career? Send your CV to or call to learn more. Pearson Carter connects top‑tier Microsoft professionals with world‑class organisations.
Automation AI Architect – Birmingham – £100k in Manchester employer: Pearson Carter
Pearson Carter is an award-winning Managed Service Provider that prioritises innovation and employee development, making it an excellent employer for those seeking to advance their careers in AI and automation. With a hybrid working model based in Birmingham, the company fosters a collaborative, people-first culture that values work-life balance and offers clear progression opportunities within a growing technology landscape. Join a team that is at the forefront of AI-driven solutions and enjoy the benefits of working with a respected leader in the industry.
