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- Tasks: Support Microsoft Dynamics 365 Business Central and resolve complex issues.
- Company: Leading technology recruitment firm in the UK.
- Benefits: Competitive salary up to £50,000, 25 days annual leave, hybrid working model.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in tech support.
- Qualifications: Experience in 3rd line support and strong problem-solving skills.
The predicted salary is between 50000 - 50000 £ per year.
A leading technology recruitment firm is seeking an experienced 3RD Line Support Consultant to join the team in the United Kingdom. You will support Microsoft Dynamics 365 Business Central by acting as an escalation point for complex issues, creating technical documentation, and engaging with customers to gather requirements.
This role offers a competitive salary of up to £50,000, 25 days of annual leave, and a hybrid working model.
Senior D365 BC 3rd Line Support Engineer – Hybrid/Remote in London employer: Pearson Carter
Contact Detail:
Pearson Carter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior D365 BC 3rd Line Support Engineer – Hybrid/Remote in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Microsoft Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with D365 BC. This will help you stand out during interviews and demonstrate your problem-solving abilities.
✨Tip Number 3
Practice makes perfect! Get ready for technical interviews by brushing up on common D365 issues and solutions. We recommend doing mock interviews with friends or using online platforms to build your confidence.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of getting noticed. Plus, it’s super easy to navigate!
We think you need these skills to ace Senior D365 BC 3rd Line Support Engineer – Hybrid/Remote in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 Business Central. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior D365 BC 3rd Line Support Engineer role. Share your passion for tech and how you can contribute to our team.
Showcase Your Problem-Solving Skills: As a 3rd Line Support Consultant, you’ll be tackling complex issues. In your application, give examples of how you’ve successfully resolved challenging problems in the past. We love seeing your thought process!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pearson Carter
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Business Central. Be prepared to discuss specific features, common issues, and how you've resolved them in the past. This will show that you're not just familiar with the software but can also handle complex problems.
✨Prepare for Technical Scenarios
Expect to be presented with real-world scenarios during the interview. Practice explaining how you would approach troubleshooting a complex issue or creating technical documentation. This will demonstrate your problem-solving skills and your ability to communicate effectively with both technical and non-technical stakeholders.
✨Engage with Customer-Centric Examples
Since the role involves engaging with customers, think of examples where you've successfully gathered requirements or resolved customer issues. Highlight your communication skills and how you ensure customer satisfaction, as this is crucial for the position.
✨Showcase Your Documentation Skills
Technical documentation is key in this role. Bring examples of documentation you've created in the past, or be ready to discuss your process for creating clear and concise technical documents. This will illustrate your attention to detail and your understanding of the importance of good documentation in support roles.