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- Tasks: Support complex Business Central issues and enhance systems and processes.
- Company: Leading Microsoft Partner in the UK with a focus on innovation.
- Benefits: Competitive salary, 25 days annual leave, and hybrid work options.
- Why this job: Join a dynamic team and make a real impact in tech support.
- Qualifications: 5+ years experience with Microsoft Dynamics 365 Business Central.
- Other info: Immediate interviews available; apply now to seize this opportunity!
The predicted salary is between 50000 - 50000 £ per year.
Pearson Carter are working with one of the leading Microsoft Partners based in the United Kingdom. They are looking to grow their team and hire an experienced 3rd Line Support Consultant to contribute to continuous improvement through system, process, and service enhancement initiatives.
Responsibilities:
- Act as the escalation point for the most complex and high-impact Business Central issues from 1st and 2nd Line Support.
- Produce and maintain high-quality technical documentation, knowledge articles, and handover materials.
- Work closely with developers to clarify requirements, validate solutions, and ensure quality delivery.
- Engage directly with customers to gather, analyse, and document technical and functional requirements.
Experience:
- Minimum 5 years’ experience supporting Microsoft Dynamics 365 Business Central.
- Strong understanding of Business Central architecture, configuration, and extensibility.
- Solid knowledge of data structures, troubleshooting methodologies, and system diagnostics.
- Experience within a Microsoft Partner environment.
Salary: Competitive salary up to £50,000
Benefits: 25 days of annual leave, Hybrid work/remote
How to Apply: Please apply ASAP with your CV as the client is looking to do interviews immediately.
3rd Line Support Consultant - £50,000 in Farnborough employer: Pearson Carter
Contact Detail:
Pearson Carter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Support Consultant - £50,000 in Farnborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Microsoft Dynamics 365. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with Business Central. This will help you stand out during interviews and demonstrate your expertise in a tangible way.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating your problem-solving approach for complex issues, as this is key for a 3rd Line Support Consultant role.
✨Tip Number 4
Apply through our website! We make it super easy to submit your application directly, and it shows you're serious about joining our team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace 3rd Line Support Consultant - £50,000 in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line Support Consultant role. Highlight your experience with Microsoft Dynamics 365 Business Central and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills: In your application, don’t just list your responsibilities; share specific examples of how you’ve tackled complex issues in the past. We love seeing how you approach challenges and come up with effective solutions.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A bit of warmth and authenticity can make your application stand out. Remember, we’re looking for someone who fits well with our team culture!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pearson Carter
✨Know Your Stuff
Make sure you brush up on your knowledge of Microsoft Dynamics 365 Business Central. Be ready to discuss its architecture, configuration, and extensibility in detail. This will show that you’re not just familiar with the system but that you truly understand it.
✨Prepare for Technical Questions
Expect to face some tricky technical questions during the interview. Think about common issues you've resolved in the past and be prepared to explain your troubleshooting methodologies. This will demonstrate your problem-solving skills and experience.
✨Showcase Your Documentation Skills
Since producing high-quality technical documentation is part of the role, bring examples of your previous work. Discuss how you create knowledge articles and handover materials, as this will highlight your attention to detail and commitment to quality.
✨Engage with Real Scenarios
Be ready to engage in discussions about real customer scenarios. Think of examples where you gathered, analysed, and documented requirements. This will showcase your ability to communicate effectively with clients and your understanding of their needs.