At a Glance
- Tasks: Manage key client relationships and drive growth through strategic account management.
- Company: A dynamic Microsoft Partner known for innovative ERP solutions and a collaborative culture.
- Benefits: Competitive salary, remote work, 25 days leave plus birthday off, and wellness support.
- Other info: Enjoy a flexible working environment and regular social events.
- Why this job: Join a team that values your input and offers real opportunities for personal and professional growth.
- Qualifications: 5 years in account management with strong knowledge of Microsoft Dynamics 365.
The predicted salary is between 55000 - 65000 £ per year.
THE COMPANY: A growing Microsoft Partner with a strong reputation for delivering innovative ERP solutions and building long-term customer relationships. With a customer-centric approach and a collaborative culture, the business is committed to helping clients maximize the value of their technology investments while providing employees with excellent development opportunities and a flexible working environment.
THE ROLE: We are hiring a Key Account Manager to join the commercial team. This is a strategic, customer-focused position responsible for managing and developing relationships with a portfolio of high-value clients, ensuring exceptional service and identifying opportunities for continued growth.
- Own and develop long-term relationships with key customers, acting as their primary commercial contact.
- Build account strategies aligned with customer objectives and business priorities.
- Lead regular account reviews and strategic discussions with senior stakeholders.
- Coordinate internal teams to ensure actions are delivered and customer outcomes are achieved.
- Identify and drive up sell, cross-sell, and contract expansion opportunities.
- Create and execute revenue and growth plans across your account portfolio.
- Manage contract renewals and commercial negotiations, ensuring customers continue to realise value from their investment.
THE CANDIDATE:
- 5 years of experience in account management, customer success, or commercial roles within ERP, SaaS, or subscription-based software environments.
- Previous experience working for a Microsoft Partner is essential.
- Strong knowledge of Microsoft Dynamics 365 Business Central.
- Proven ability to manage complex customer relationships involving multiple stakeholders.
- Strong commercial acumen with a track record of growing and retaining accounts.
- Strategic mindset with the ability to focus on long‑term customer value.
- Excellent communication skills, comfortable engaging with both operational teams and senior leadership.
- Highly organised, with the ability to manage multiple priorities effectively.
- Comfortable working autonomously and taking ownership of customer outcomes.
- Experience using HubSpot, CRM would be advantageous.
THE OFFER:
- £55,000–£65,000 base salary.
- £15,000 OTE.
- Fully remote working.
- 25 days annual leave plus your birthday off.
- Competitive benefits package.
- Access to an Employee Wellbeing Platform.
- Mental Health First Aiders and a strong commitment to employee wellbeing.
- Critical Illness and Death in Service cover.
- Ongoing training and personal development opportunities.
- Regular social events and a collaborative culture.
- Flexible hybrid/remote working options.
INTERESTED? Please apply ASAP with your CV to be considered for this opportunity. For more information, contact george@pearsoncarter.com or call 0191 406 6111. Pearson Carter connects top‑tier Microsoft professionals with world‑class organisations. Explore more at www.pearsoncarter.com.
D365 Key Account Manager employer: Pearson Carter
As a growing Microsoft Partner, this company stands out as an excellent employer by fostering a collaborative culture that prioritises employee well-being and development. With a fully remote working model, competitive salary, and a commitment to ongoing training, employees are empowered to thrive in their roles while building meaningful relationships with high-value clients. The emphasis on flexibility and a supportive work environment makes it an attractive place for professionals seeking a rewarding career in account management.
StudySmarter Expert Advice🤫
We think this is how you could land D365 Key Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like D365 Key Account Manager at Pearson Carter, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Pearson Carter. Tailor your message to explain why you’re drawn to them and how you can contribute as a D365 Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace D365 Key Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Pearson Carter:When writing your cover letter, make sure to tailor your message specifically for Pearson Carter. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Pearson Carter
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Pearson Carter that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Pearson Carter that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Pearson Carter’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
