At a Glance
- Tasks: Manage and develop relationships with high-value clients, ensuring exceptional service and growth opportunities.
- Company: A growing Microsoft Partner known for innovative ERP solutions and a collaborative culture.
- Benefits: £55,000–£65,000 salary, remote work, 25 days leave plus birthday off, and competitive benefits.
- Other info: Enjoy ongoing training, social events, and a commitment to employee well-being.
- Why this job: Join a dynamic team and make a real impact on client success and technology investments.
- Qualifications: 5 years in account management, strong knowledge of Microsoft Dynamics 365 Business Central.
The predicted salary is between 55000 - 65000 £ per year.
THE COMPANY: A growing Microsoft Partner with a strong reputation for delivering innovative ERP solutions and building long-term customer relationships. With a customer-centric approach and a collaborative culture, the business is committed to helping clients maximise the value of their technology investments while providing employees with excellent development opportunities and a flexible working environment.
THE ROLE: We are hiring a Senior Account Manager to join the commercial team. This is a strategic, customer-focused position responsible for managing and developing relationships with a portfolio of high-value clients, ensuring exceptional service and identifying opportunities for continued growth.
RESPONSIBILITIES
- Own and develop long-term relationships with key customers, acting as their primary commercial contact.
- Build account strategies aligned with customer objectives and business priorities.
- Lead regular account reviews and strategic discussions with senior stakeholders.
- Coordinate internal teams to ensure actions are delivered and customer outcomes are achieved.
- Identify and drive up sell, cross-sell, and contract expansion opportunities.
- Create and execute revenue and growth plans across your account portfolio.
- Manage contract renewals and commercial negotiations, ensuring customers continue to realise value from their investment.
THE CANDIDATE
- 5 years of experience in account management, customer success, or commercial roles within ERP, SaaS, or subscription-based software environments.
- Previous experience working for a Microsoft Partner is essential.
- Strong knowledge of Microsoft Dynamics 365 Business Central.
- Proven ability to manage complex customer relationships involving multiple stakeholders.
- Strong commercial acumen with a track record of growing and retaining accounts.
- Strategic mindset with the ability to focus on long-term customer value.
- Excellent communication skills, comfortable engaging with both operational teams and senior leadership.
- Highly organised, with the ability to manage multiple priorities effectively.
- Comfortable working autonomously and taking ownership of customer outcomes.
- Experience using HubSpot, CRM would be advantageous.
THE OFFER
- £55,000–£65,000 base salary.
- £15,000 OTE.
- Fully remote working.
- 25 days annual leave plus your birthday off.
- Competitive benefits package.
- Access to an Employee Well being Platform.
- Mental Health First Aiders and a strong commitment to employee well being.
- Critical Illness and Death in Service cover.
- Ongoing training and personal development opportunities.
- Regular social events and a collaborative culture.
- Flexible hybrid/remote working options.
INTERESTED? Please apply ASAP with your CV to be considered for this opportunity.
CONTACT For more information, contact george@pearsoncarter.com or call 0191 406 6111. Pearson Carter connects top-tier Microsoft professionals with world-class organisations. Explore more at www.pearsoncarter.com.
D365 BC Key Account manager – £65,000 employer: Pearson Carter
As a leading Microsoft Partner, this company stands out as an exceptional employer by fostering a collaborative culture that prioritises employee well-being and professional growth. With a fully remote working model, competitive salary, and a commitment to ongoing training, employees are empowered to thrive while building meaningful relationships with high-value clients in the dynamic ERP landscape.
