Operational Analyst – CURO CRM
£35,000–£45,000 Colchester Hybrid
Pearson Carter is working with a growing UK financial planning organisation seeking an Operational Analyst to support its adviser technology platforms and drive operational improvements.
You’ll join a values-driven business that places a strong emphasis on employee development, community involvement and flexible working.
Responsibilities:
- Act as a subject matter expert for CURO CRM, supporting users and resolving system queries.
- Configure systems and develop workflows within Microsoft Dynamics CRM.
- Analyse business processes and deliver technology-led improvements.
- Produce management reports, maintain data quality and support data cleansing.
- Deliver user training and create supporting documentation.
- Support small change projects and create client output solutions using Smartflows/Xperido.
Experience required:
- Strong hands-on CURO experience, ideally including super-user, system support or configuration responsibilities.
- A financial services or professional services background.
- Experience using Microsoft Dynamics CRM.
- Strong Excel skills and experience producing management information.
- An understanding of process improvement and business analysis.
- Confident communication and stakeholder management skills.
Power BI, Intelligent Office and Smartflows/Xperido experience would be advantageous.
The role offers £35,000–£45,000, with hybrid working requiring a minimum of three days per week in Colchester following probation.
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Operational Analyst - £45,000 in Colchester employer: Pearson Carter Limited
Pearson Carter Limited is an excellent employer, offering a dynamic work environment where innovation meets collaboration. With a competitive salary of up to £60,000 and the flexibility of hybrid working, employees are empowered to thrive while contributing to impactful technology projects in the legal sector. The company fosters a culture of growth, providing ample opportunities for professional development and the chance to work with cutting-edge technologies in a supportive team atmosphere.
