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For Companies At a Glance
- Tasks: Manage client accounts, build relationships with landlords and tenants, and ensure compliance.
- Company: Join a successful Estate Agent in the heart of Paddington.
- Benefits: Salary between £40,000 - £42,000, flexible working, and a referral bonus.
- Why this job: Be a key player in client retention and make a real impact in property management.
- Qualifications: Experience with Reapit and knowledge of the lettings market are essential.
- Other info: Great opportunity for career growth in a supportive team environment.
The predicted salary is between 40000 - 42000 £ per year.
Overview
Pear Recruitment Senior Client Accounts Paddington
Salary – £40,000 – £42,000
Working hours: Monday to Friday (1 day work from home)
EXPERIENCE IN REAPIT ESSENTIAL
Our client, a successful Estate Agent, is looking for a Senior Client Accounts Assistant for their branch in Paddington. We are specifically looking for candidates with Reapit & Property experience. You will play a key part in their client retention plans by working with landlords and tenants with a focus on building long term relationships. You will be confident in this position and be able to take ownership of the process from start to finish.
If you know someone looking for a position, you can recommend a friend — we offer a fantastic referral fee. Please contact us for more information.
Responsibilities
- Importing tenancy details
- Managing queries
- Collaborating with landlords and tenants
- Dealing with deposits returns and de-registering
- Following up on rent arrears
- Ensuring payment details are compliant with the requirements of the Direct Debit Guarantee Scheme
- Understanding of overseas landlords tax
- Investigating queries and taking relevant action
- Ensuring all tasks are performed in a timely and accurate manner
- Responsible for running timely audits on the landlord records to catch any overseas landlords who have not been marked as overseas
- Produce and proof Income & expenditure reports as and when requested by landlords
- Liaising with landlords, tenants, and tenant guarantors verbally and in writing, where rent arrears exist and securing settlement as soon as possible
Essential attributes
- Excellent organisational skills and methodical approach
- Experience & knowledge in a similar role
- Lettings property market experience & knowledge
- Highly developed and confident communication skills
- Enthusiastic and positive
- Eager to learn and develop
- IT literate – database system, Word, Excel
- Reliable and punctual
- Customer focus
- Reapit experience is essential
- Team player
How to apply
If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time — but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Confidentiality
All communication with us is treated with the utmost confidentiality and you will always be advised if your CV is being submitted to a client.
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Senior Client Accounts employer: Pear Recruitment
Contact Detail:
Pear Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Accounts
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector, especially those who know about Reapit. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to client accounts and property management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your work or case studies that highlight your experience with Reapit and client relations. This will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Client Accounts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Reapit and the property market. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Client Accounts position. Share your passion for client relationships and how you can contribute to our team.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pear Recruitment
✨Know Your Reapit Inside Out
Since experience in Reapit is essential for this role, make sure you brush up on your knowledge of the software. Familiarise yourself with its features and how it integrates into property management. Be ready to discuss specific examples of how you've used Reapit in previous roles.
✨Showcase Your Client Relationship Skills
This position focuses heavily on building long-term relationships with landlords and tenants. Prepare examples of how you've successfully managed client accounts in the past. Highlight your communication skills and any strategies you've used to resolve conflicts or queries effectively.
✨Demonstrate Organisational Prowess
With responsibilities like managing queries and running audits, it's crucial to showcase your organisational skills. Think of instances where you've handled multiple tasks efficiently. You might even want to bring a planner or digital tool to the interview to illustrate your methodical approach.
✨Prepare for Compliance Questions
Understanding compliance, especially regarding the Direct Debit Guarantee Scheme and overseas landlords' tax, is key. Brush up on these topics and be prepared to discuss how you ensure compliance in your work. This will show that you're not just knowledgeable but also responsible and detail-oriented.
