At a Glance
- Tasks: Lead a dynamic team in residential lettings and support the manager daily.
- Company: Join Pear Recruitment, a vibrant company in the property management sector.
- Benefits: Enjoy a competitive salary, hybrid working options, and potential bonuses.
- Other info: Work Monday to Friday, 8:30am to 5pm, with opportunities for growth.
- Why this job: Be part of a passionate team making a real impact in property management.
- Qualifications: Looking for enthusiastic individuals with relevant experience and strong leadership skills.
The predicted salary is between 30000 - 32000 £ per year.
Pear recruitment: Property Management Team Leader
Location: Lee
Salary: Up to £40,000
Our client is looking for an experienced Property Management professional to lead and inspire a high-performing team within one of the UK’s most recognised and fastest-growing property businesses.
This is an opportunity to take ownership of a well-established Property Management function, leading a team of 4 Property Managers responsible for approximately 700 fully managed properties while driving service excellence, operational performance and team development.
If you’re someone who enjoys building high-performing teams, improving processes and creating exceptional customer experiences — this could be your next step.
Why Join this, Team?
An award-winning place to build your career
- Proud to be recognised as one of The Sunday Times Best Places to Work in the UK – 2026
- Recognised at the Estate Agency Awards 2025
- A business committed to investing in people, systems and continuous improvement
Real career progression
This isn’t a role with a ceiling.
You’ll have clear progression opportunities within Property Management leadership as well as exposure to adjoining departments including:
- Lettings
- Estate Agency
- Operations & Support
- Wider leadership opportunities across the business
Support that enables success
Our client’s property Managers are supported by dedicated specialist teams, allowing them to focus on delivering exceptional property management:
- Separate pre-tenancy support
- Dedicated credit control function
- Local offices supporting the properties managed
- Defined PM responsibilities and streamlined workflows
- Ongoing investment in systems and process improvement
Development that doesn’t stop
- Regular in-house training delivered by senior leadership
- Coaching and leadership development
- Continuous professional growth opportunities
- Incentives and recognition programmes
The Role
As Property Management Team Leader, you’ll oversee the entire Property Management operation within your branch, ensuring outstanding customer experience while maintaining operational excellence across compliance, maintenance and portfolio performance.
You’ll lead from the front—creating accountability, developing people and delivering a culture of high standards and continuous improvement.
You’ll work closely with senior leadership to shape initiatives, improve performance and support wider business objectives.
Key Responsibilities
Leadership & Team Development
- Lead, coach and develop a team of 4 Property Managers
- Conduct regular 1:1s and performance reviews
- Build clear development plans and progression pathways
- Create a culture of accountability, engagement and collaboration
- Support recruitment, onboarding and retention initiatives
- Manage performance and address underperformance constructively
Operational Excellence
Oversee the 4 core pillars of Property Management:
- Maintenance coordination
- Property compliance
- Review of third-party inspections/checkouts
- Deposit negotiations and End of Tenancy management
- Ensure service standards and KPIs are consistently achieved
- Monitor workload distribution and portfolio health
- Identify and implement process improvements
Communication & Performance
- Host daily team meetings to align priorities and maintain momentum
- Deliver regular reporting and operational updates to senior leadership
- Monitor KPIs, customer satisfaction and business performance
- Conduct audits and ensure consistent standards across the branch
Customer Experience
- Act as the escalation point for complaints and complex cases
- Build and maintain strong client relationships
- Drive service improvements and customer retention
- Promote a proactive and solutions-focused approach
Strategic Contribution
- Contribute to business planning and long‑term operational goals
- Support wider PM initiatives across the group
- Share insight and recommendations to improve efficiency and experience
What they are Looking for
- Previous experience within Residential Property Management
- Leadership experience managing or mentoring others
- Strong understanding of compliance and operational processes
- Commercial awareness and KPI management capability
- Excellent communication and stakeholder management skills
- A proactive mindset with a passion for developing people
- Strong organisation and decision‑making skills
- Ability to drive change and improve performance
What Success Looks Like
You’ll thrive in this role if you:
- Build an engaged and high‑performing team
- Deliver exceptional customer outcomes
- Improve efficiency and service standards
- Develop future leaders within Property Management
- Contribute to the continued growth and success of the business
Ready to lead a team, influence change and build your career in an award‑winning environment? We’d love to hear from you.
Confidentiality
All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Property Management Team Leader employer: Pear Recruitment
Pear Recruitment is an exceptional employer, offering a dynamic work environment in the vibrant Hackney area, where you can thrive as an Associate Sales Negotiator/Valuer. With a focus on employee growth and development, the company fosters a motivated sales team culture that encourages collaboration and success, while providing competitive earnings potential and opportunities for networking and business development. Join us to be part of one of London's fastest-growing estate agency brands, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Property Management Team Leader
✨Tip Number 1
Network with professionals in the property management sector. Attend local property events or join online forums to connect with others in the industry. This can help you gain insights and potentially get referrals.
✨Tip Number 2
Research the company thoroughly. Understand their values, culture, and recent developments in their property management practices. This knowledge will help you tailor your conversations during interviews and show your genuine interest.
✨Tip Number 3
Prepare for common interview questions specific to property management. Think about scenarios where you've demonstrated leadership, problem-solving, and customer service skills, as these are crucial for a Team Leader role.
✨Tip Number 4
Follow up after your application. A polite email expressing your enthusiasm for the role can keep you on the radar of the hiring team. It shows initiative and reinforces your interest in the position.
We think you need these skills to ace Property Management Team Leader
Some tips for your application 🫡
Understand the Role:Read the full job description carefully to understand the qualifications, skills, and experience required for the Property Management Team Leader position. Tailor your application to highlight how your background aligns with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in property management or team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your capabilities.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your leadership skills and ability to support a team, as well as your understanding of the residential lettings market.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in property management.
How to prepare for a job interview at Pear Recruitment
✨Show Your Leadership Skills
As a Property Management Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, highlighting your communication and problem-solving skills.
✨Know the Industry
Familiarise yourself with the latest trends and regulations in property management. Being knowledgeable about the industry will show your passion and commitment, making you a more attractive candidate.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making and conflict resolution skills. Think of specific situations you've encountered in previous roles and how you handled them effectively.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company's culture, team dynamics, and future goals. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
