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For Companies At a Glance
- Tasks: Manage property maintenance, inspections, and compliance while ensuring top-notch customer service.
- Company: Join a well-known brand dedicated to exceptional property services in North London.
- Benefits: Competitive salary, growth opportunities, and a supportive team environment.
- Why this job: Perfect for those passionate about customer service and looking to advance in property management.
- Qualifications: 2+ years in property management, UK driving licence, and strong communication skills required.
- Other info: Experience with property management software is a plus, but not essential.
The predicted salary is between 27000 - 32000 £ per year.
Our client is looking for a Property Maintenance Manager to join a dedicated team of property professionals working for a well-known brand, offering their clients exceptional service. The role involves dealing with maintenance requirements, attending inspections, and ensuring compliance with legislations.
This position is ideal for someone who is passionate about customer service and thrives in a fast-paced environment, acting in the best interests of the business and effectively stepping into the shoes of the landlord.
This is a fantastic opportunity for someone who wants to grow with the company, with aspirations of becoming department manager.
As a Property Manager, your role will involve:
- Organising ongoing maintenance and emergency repairs.
- Liaising with tenants and landlords regarding repairs.
- Ensuring compliance in terms of TDS, GSR certification, EICR, smoke alarms, any licensing queries, check-ins, and check-outs.
- Maximising rental income and ensuring voids are kept to a minimum while mitigating rent arrears.
- Dealing with ad-hoc problems and unforeseeable situations.
- Using property management software packages such as Fixflo and Alto.
- Planning routine and reactive maintenance.
- Carrying out property inspections, both planned and ad-hoc.
- Issuing Section 8, 13, and Section 21s correctly.
- Ensuring properties are well maintained and costs are well controlled.
- Handling complaints and providing solutions.
- Familiarising with local authority licensing requirements and confidently handling technical issues that arise within tenancies.
The Individual
- Excellent oral and written communication skills.
- A minimum of 2 years property management experience.
- Full UK Driving Licence and own vehicle.
- Excellent attention to detail with a methodical approach to work and a strong focus on accuracy.
- Excellent team player with the ability to work independently.
- Excellent IT skills with intermediate MS Word, Excel, and PowerPoint.
- Highly motivated and positive with a can-do attitude.
If you are interested in this Property Maintenance Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses we receive to our advertisements, we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time, but please apply for anything you feel you are suitable for. Thank you for your interest in PEAR Recruitment.
Property Maintenance Manager in North London employer: Pear Recruitment
Contact Detail:
Pear Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Maintenance Manager in North London
✨Tip Number 1
Familiarise yourself with the local property market in North London, especially in Tottenham. Understanding the area will help you speak confidently about local trends and issues during interviews.
✨Tip Number 2
Network with other property professionals in the area. Attend local property management events or join online forums to connect with others in the industry, which could lead to valuable insights and recommendations.
✨Tip Number 3
Brush up on your knowledge of property management software like Fixflo and Alto. Even if you don't have direct experience, showing that you're willing to learn and adapt can set you apart from other candidates.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples from your past experience where you've successfully handled maintenance issues or customer complaints, as this will demonstrate your problem-solving skills.
We think you need these skills to ace Property Maintenance Manager in North London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your property management experience, particularly any roles where you dealt with maintenance, compliance, and customer service. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention your familiarity with property management software like Fixflo and Alto, even if it's not essential.
Highlight Relevant Skills: Emphasise your excellent communication skills, attention to detail, and ability to handle technical issues. These are crucial for the Property Maintenance Manager role, so make sure they stand out in your application.
Follow Up: After submitting your application, consider following up with a polite email expressing your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Pear Recruitment
✨Showcase Your Customer Service Skills
As a Property Maintenance Manager, your commitment to customer service is crucial. Prepare examples of how you've successfully handled tenant and landlord interactions in the past, demonstrating your ability to resolve issues and provide exceptional service.
✨Familiarise Yourself with Compliance Regulations
Understanding compliance legislation is key for this role. Brush up on TDS, GSR certification, EICR, and local authority licensing requirements. Being able to discuss these confidently will show your preparedness and expertise.
✨Demonstrate Problem-Solving Abilities
This position involves dealing with unforeseen situations. Think of specific instances where you've effectively managed unexpected challenges in property management. Highlight your methodical approach and attention to detail in resolving these issues.
✨Prepare for Technical Questions
Given the technical nature of property management, be ready to answer questions about property management software like Fixflo and Alto. If you have experience with these tools, share how they have helped you streamline processes and improve efficiency.
