Tenancy Progressor / Property Manager in Potters Bar

Pear Recruitment – Tenancy Progressor / Property Manager Location- Potters Bar Salary – £30,000 – £32,000 Monday – Friday 9am – 6pm Driver & own car required Our client is seeking an organised, proactive and customer focused Tenancy Manager / Property Manager to join their busy lettings team. This is a varied role responsible for overseeing the tenancy process from the references and move ins, to the move out, while assisting with managing a portfolio of residential properties and delivering excellent service to their landlords and tenants. The successful candidate will be highly organised, able to prioritise a busy workload and confident in building strong relationships with landlords, tenants and contractors. Key Responsibilities Tenancy Management Manage the tenancy process from offer agreed through to move-in. Prepare and issue tenancy agreements and supporting documentation. Ensure all legal compliance requirements are met before the commencement of tenancies. Coordinate referencing, Right to Rent checks, deposits, and move-in appointments. Register tenancy deposits within the required timescales. Manage tenancy changes, notice and move-out procedures. Liaise with landlords and tenants to resolve tenancy-related queries. Property Management Assist in the management of residential rental properties. Assist with coordinating maintenance and repair works with approved contractors. Obtain quotations and ensure works are completed efficiently and within budget. Deal with maintenance issues promptly and professionally. Monitor contractor performance and maintain strong working relationships. Assist with deposit negotiations and end-of-tenancy matters. Maintain accurate property records and update all CRM systems. Compliance & Administration Ensure compliance with all current lettings legislation and company procedures. Monitor expiry dates for gas safety certificates, EICRs, EPCs, smoke and carbon monoxide alarms, and other statutory requirements. Keep landlord and tenant records up to date. Produce reports and maintain accurate documentation. Support the wider lettings team when required. Skills & Experience Essential Excellent organisational and time management skills. Strong communication and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Competent in Microsoft Office and CRM/property management software. Full UK driving licence. Desirable Previous experience in tenancy management, property management, or residential lettings. ARLA Propertymark qualification. Knowledge of current lettings legislation and compliance requirements. Experience using property management software. What They Offer Ongoing training and professional development Supportive and friendly team environment Career progression opportunities Company pension If you are interested in this Tenancy Progressor / Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. *Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client