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- Tasks: Lead a dynamic team in managing lettings and ensuring top-notch customer service.
- Company: Join a well-established lettings and property management company in Pinner.
- Benefits: Enjoy a competitive salary, 32 days annual leave, and performance bonuses.
- Other info: Opportunities for professional development and a supportive team environment.
- Why this job: Make a real impact in the lettings industry while developing your career.
- Qualifications: Experience as a Senior Negotiator or Lettings Manager with strong communication skills.
Location - Pinner
Salary - £38,000, OTE £45,000 - £50,000
Hours - Mon to Fri 9.00am - 5.30pm and every other Saturday 10.00am - 2.00pm
Our client is a well-established Lettings & Property Management company looking for a full time Lettings Manager to join their friendly team in Pinner. This role would suit a candidate with at least 2 years experience as a Senior Negotiator or Lettings Manager. The ideal candidate should be able to demonstrate a proven track record including excellent customer service levels and new business. They will have a passion for the lettings industry and enjoy problem solving and a variety of tasks.
Aside from a good work ethic and positive attitude, they are looking for someone who is polite and well presented, flexible, well organised, and able to think on their feet; someone who will go above and beyond, can lead a team and has great customer service.
Reporting to the Office Manager and Director, you will be responsible for:
- Overseeing the marketing and letting of residential properties
- Conducting Market Appraisals and advising landlords on rental pricing with good knowledge of the current market
- Driving business development and landlord acquisitions
- Managing and overseeing enquiries, viewings, and applicant follow-ups
- Overseeing the vetting of prospective tenants (Inc references, Right to Rent, affordability checks)
- Overseeing the preparation and issuing of tenancy agreements and relevant tenancy documentation
- Ensuring compliance with lettings legislation and regulations
- Liaising with landlords on instructions, updates, and performance
- Managing tenancy rent reviews, and negotiations
- Overseeing and handling move-ins and move-outs from a Lettings perspective
- Overseeing rent collection and arrears management
- Overseeing deposit registrations
- Resolving landlord or tenant queries or disputes
- Monitoring portfolio performance and occupancy levels
- Leading, training, and supporting lettings staff
- Maintaining accurate records and ensuring department processes are current and kept up to date
- Ensuring high standards of customer service and professionalism at all times
Requirements:
- Previous experience as a Senior Lettings Negotiator or Lettings Manager
- A strong communicator with excellent inter-personal skills
- Strong negotiation skills
- Well-spoken and well-presented
- Excellent organisation skills and punctuality
- Strong knowledge of the local rental market and relevant legislation
- Proven track record in leading and managing a team
- ARLA qualified Level 2 at least or equivalent (opportunities to gain more qualifications will be encouraged), or working/wanting to work towards it
- Full clean driving license and own vehicle
What they offer:
- Competitive Salary
- 32 days annual leave (Inc bank holidays)
- Contributory Pension scheme
- Parking Permit
- Commission package
- Performance related annual bonus
If you are interested in this Letting Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Lettings Manager in Pinner employer: Pear Recruitment
Contact Detail:
Pear Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager in Pinner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the lettings industry. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Lettings Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience and achievements. Share specific examples of how you've driven business development or improved customer service in your previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Pear Recruitment, and express your interest in working with them. A little initiative can go a long way in making a great impression.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows you're keen and ready to take the next step in your career. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Lettings Manager in Pinner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings Manager role. Highlight your experience as a Senior Negotiator or Lettings Manager, and showcase your customer service skills and any relevant achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the lettings industry and explain why you're the perfect fit for our team. Don’t forget to mention your problem-solving skills and ability to lead a team.
Showcase Your Local Knowledge: Demonstrate your strong knowledge of the local rental market in your application. Mention any specific trends or insights you have that could benefit our company and help drive business development.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Pear Recruitment
✨Know Your Stuff
Make sure you brush up on the local rental market and relevant legislation. Being able to discuss current trends and pricing strategies will show that you're not just a candidate, but a knowledgeable professional ready to take on the Lettings Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed projects in your previous roles. Highlighting your ability to motivate and support staff will resonate well with the interviewers, as they’re looking for someone who can lead their lettings team effectively.
✨Demonstrate Excellent Customer Service
Think of specific instances where you've gone above and beyond for clients. Whether it’s resolving a tenant dispute or providing exceptional service to landlords, showcasing your commitment to customer satisfaction will align perfectly with what they value in a Lettings Manager.
✨Dress to Impress
First impressions matter! Make sure you present yourself well, as being well-spoken and well-presented is key for this role. Dressing smartly will not only boost your confidence but also reflect your professionalism to the interviewers.