At a Glance
- Tasks: Manage customer calls, emails, and appointments while supporting the team with admin tasks.
- Company: Fast-growing property maintenance and construction company in London.
- Benefits: Competitive salary, full training, and a friendly work environment.
- Other info: Great opportunity for career growth in a supportive atmosphere.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills, organised, and comfortable with IT.
The predicted salary is between 28000 - 30000 £ per year.
Pear Recruitment: Office Administrator / Customer Service Co-ordinator
Our client is a fast growing property maintenance and construction company working with estate agents, landlords, property managers and private homeowners across London.
They are looking for an enthusiastic, organised and friendly Office Administrator to join their growing team.
Full training will be provided.
Key Responsibilities
- Answer incoming telephone calls professionally.
- Respond to customer emails promptly.
- Book appointments for engineers and contractors.
- Create and manage jobs using our internal booking system.
- Record customer information and job note accurately.
- Send booking confirmations, reminders and engineer ETA notifications.
- Liaise with tenants, landlords, estate agents, property managers and suppliers.
- Reschedule appointments where required.
- Monitor engineers' diaries and assist with scheduling.
- Upload photographs, quotations and documentation.
- Raise quotations and invoices (training provided).
- Receive deliveries and organise stock.
- Order office supplies.
- Support the Operations Manager with day-to-day administration.
- Maintain accurate records and ensure Job progress efficiently.
About You
- Friendly, bubbly and approachable.
- Excellent telephone manner.
- Strong written and verbal communication.
- Organised with excellent attention to detail.
- Able to multitask and prioritise. Calm under pressure, proactive and reliable.
- Comfortable learning new software.
- Good IT Skills.
All communication with us is treated with the utmost confidentiality and you will always be advised if your CV is being submitted to a client.
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Office Administrator / Customer service Co -Ordinator employer: Pear Recruitment
Pear Recruitment is an exceptional employer, offering a dynamic work environment in the vibrant Hackney area, where you can thrive as an Associate Sales Negotiator/Valuer. With a focus on employee growth and development, the company fosters a motivated sales team culture that encourages collaboration and success, while providing competitive earnings potential and opportunities for networking and business development. Join us to be part of one of London's fastest-growing estate agency brands, where your contributions are valued and rewarded.
