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- Tasks: Lead and grow the lettings function across London branches, driving performance and managing landlord relationships.
- Company: Dynamic recruitment agency focused on property and lettings.
- Benefits: Competitive salary up to £50,000, OTE £80,000, and a supportive work environment.
- Why this job: Join a high-performing team and make a real impact in the lettings industry.
- Qualifications: 7+ years of lettings experience and strong leadership skills required.
- Other info: Opportunity for career growth and professional development in a vibrant sector.
Salary – Up to £50,000 (Depending on Experience) OTE up to £80,000
Working Hours: Monday – Friday 8:30am – 6pm
Driver & Own car required
Our client is seeking an experienced and commercially driven Head of Lettings to lead and grow the lettings function across their London branches. This is a senior operational and revenue-focused role, responsible for driving instructions, managing landlord relationships, ensuring compliance excellence, and leading a high-performing lettings team.
The role combines business development, valuation expertise, team leadership, and operational oversight, with accountability for performance, standards, and profitability across the lettings department.
Responsibilities:
- Carry out high-quality rental valuations across the three branch catchments
- Win new instructions through professional presentation and market expertise
- Advise landlords on rental pricing, strategy, compliance, and market conditions
- Build strong relationships with landlords, developers, and investors
Negotiation & Deal Oversight:
- Lead or oversee negotiations between landlords and tenants
- Guide negotiators on rental levels, incentives, and special conditions
- Support complex, portfolio, and high-value instructions
Terms of Business & Compliance:
- Draft and control Terms of Business
- Ensure compliance with lettings legislation and regulatory obligations
- Oversee landlord onboarding and documentation
- Ensure all compliance documentation is in place
Team Leadership & Performance:
- Manage lettings teams across three branches
- Recruit, train, and performance-manage negotiators
- Set and monitor performance targets
- Conduct one-to-ones and pipeline reviews
Operational Oversight & CRM Control:
- Ensure all properties are correctly listed on the CRM and portals
- Maintain control of applicant registrations, viewings, and offers
- Oversee deal progression and reporting
Tenant & Client Liaison:
- Act as senior escalation point for landlords and tenants
- Ensure consistently high service standards
Strategy, Growth & Reporting:
- Work with Directors on lettings strategy and growth
- Prepare management performance reports
PERSON SPECIFICATION
Experience & Knowledge:
- 7+ years London lettings experience
- Proven record of valuations, instruction-winning, and team leadership
- Strong legislative and compliance knowledge
Skills & Attributes:
- Strong commercial and negotiation skills
- Professional and credible client manner
- Excellent leadership and organisation
- Confident CRM and systems user
Qualifications:
- ARLA / Propertymark preferred
- Full UK driving licence essential
If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Head of Lettings in London employer: Pear Recruitment
Contact Detail:
Pear Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Lettings in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the lettings industry. Attend local events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience in valuations and landlord relationships. Share specific examples of how you've driven results in previous roles to really stand out.
✨Tip Number 3
Prepare for interviews by researching the company and its lettings strategy. Be ready to discuss how you can contribute to their growth and compliance excellence. Tailor your answers to reflect their values and goals, showing that you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Head of Lettings in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Lettings role. Highlight your experience in lettings, valuations, and team leadership. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your achievements in lettings and how you can contribute to our success.
Showcase Your Compliance Knowledge: Since compliance is key in lettings, make sure to mention your knowledge of relevant legislation and how you've ensured compliance in your previous roles. We love candidates who are proactive about this!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Pear Recruitment
✨Know Your Numbers
As a Head of Lettings, you'll need to demonstrate your understanding of rental valuations and market conditions. Brush up on the latest trends in the South West London lettings market and be ready to discuss specific figures and strategies during your interview.
✨Showcase Your Leadership Skills
This role requires strong team leadership. Prepare examples of how you've successfully managed teams in the past, including any challenges you faced and how you overcame them. Highlight your experience in recruiting and training negotiators to show you're the right fit for leading a high-performing team.
✨Master Compliance Knowledge
With compliance being a key responsibility, ensure you're well-versed in lettings legislation and regulatory obligations. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach it in this position.
✨Build Rapport with Interviewers
Since relationship-building is crucial in lettings, use your interview as an opportunity to connect with your interviewers. Be personable and professional, and don't hesitate to ask insightful questions about their current lettings strategy and team dynamics.
