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- Tasks: Join our team as a Lettings Administrator, handling queries and supporting landlords.
- Company: Pear Recruitment is a well-established company known for its friendly work environment.
- Benefits: Enjoy part-time hours with a competitive salary and a referral bonus for recommending friends.
- Why this job: This role offers a chance to grow in the lettings industry while working in a supportive team.
- Qualifications: Previous experience in lettings administration and excellent customer service skills are essential.
- Other info: Flexible hours from 9am to 3:30pm, Monday to Friday, perfect for students!
The predicted salary is between 22000 - 30800 £ per year.
Pear Recruitment –Sales/Lettings Administrator– Pinner
Salary – £22,000
Hours: Part time- Monday – Friday – 9am -3:30pm
A well-established company are looking for a Sales/Lettings Administrator to join their busy and friendly team in Pinner. This role would suit a candidate with previous experience as a Lettings Administrator. The candidate should be able to demonstrate a proven track record including problem-solving and excellent customer service levels. They should show a passion for the lettings industry and ideally have knowledge of current lettings legislation. Aside from a good work ethic and positive attitude, they are looking for someone who is polite and well presented, flexible, well organised, and able to think on their feet; someone who will go above and beyond who has great customer service.
*Recommend a friend* – Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.
Reporting to the Lettings Managers, you will be responsible for: General:
• Developing relationships with existing and new landlords
• Assisting with general queries
• Updating spreadsheets ready for weekly meetings and/or monthly review
• Administering details on our CRM, Reapit, and ensuring notes are made clearly
• Updating internal documents and keeping the Office Folders current and tidy
• Troubleshooting and working with other departments to problem solve
• Attending any relevant webinars to gain knowledge and relay to colleagues as appropriate
Lettings/Sales Administration:
• Responding to telephone and website leads and assisting Lettings Managers with arranging appointments
• Basic accounts knowledge to assist with sending daily statements/invoices, and having the ability to learn and understand basic fee input and reviewing transaction data
• Liaising with Accounts to discuss rent or statement queries
• Administration of new let progression using Reapit and Goodlord, and troubleshooting any delays • Registering deposits in relevant deposit scheme
• Liaising with solicitors for advice if required
• Assisting with chasing rent arrears or overdue fees
• Prepare and assist with serving Section 21s
• Updating window cards and marketing information on a regular basis
• Updating/adding properties onto the website and various portals, i.e. Rightmove and Zoopla
• Organising To Let/For Sale board process
• Administering of obtaining Landlord and Tenant ID, and ensuring we have signed T&C’s and any other required document tracking
• Sending out memos pertaining to new sales enquiries
• Assisting with renewals and checking portals for similar properties on the market
• Liaising with Property Management for renewals to ensure no issues etc. prior to any discussion with Landlord’s
If you are interested in this Sales/Lettings Administrator role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time – but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
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Lettings Administrator employer: Pear Recruitment
Contact Detail:
Pear Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Familiarise yourself with the lettings legislation relevant to the role. Understanding current laws and regulations will not only boost your confidence but also demonstrate your commitment to the industry during any discussions.
✨Tip Number 2
Network with professionals in the lettings sector. Attend local property events or webinars to meet potential colleagues and learn more about the company culture, which can give you an edge in interviews.
✨Tip Number 3
Brush up on your CRM skills, particularly with Reapit, as this is a key part of the role. Being able to demonstrate your proficiency with such tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your problem-solving experiences in detail. Think of specific examples where you've successfully resolved issues in previous roles, as this aligns perfectly with what the employer is looking for.
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Lettings Administrator. Emphasise your problem-solving skills, customer service experience, and any knowledge of lettings legislation.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the lettings industry. Mention specific examples of how you've gone above and beyond in previous roles to demonstrate your work ethic and positive attitude.
Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as organisation, flexibility, and the ability to think on your feet. Use bullet points for clarity.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week to express your continued interest in the position and inquire about the status of your application.
How to prepare for a job interview at Pear Recruitment
✨Show Your Passion for Lettings
Make sure to express your enthusiasm for the lettings industry during the interview. Share any relevant experiences or insights you have about current lettings legislation, as this will demonstrate your commitment and knowledge in the field.
✨Highlight Your Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in previous roles. This could include dealing with difficult customers or troubleshooting administrative challenges, which are key aspects of the Lettings Administrator position.
✨Demonstrate Excellent Customer Service
Be ready to discuss your approach to customer service. Provide specific instances where you went above and beyond to assist clients, as this aligns with the company's values and expectations for the role.
✨Organise Your Thoughts and Documents
Before the interview, organise your CV and any supporting documents neatly. Being well-presented and organised reflects your ability to manage tasks effectively, which is crucial for a Lettings Administrator.
