At a Glance
- Tasks: Lead and inspire a team of Property Managers to deliver exceptional service.
- Company: Join one of the UK's fastest-growing property businesses, recognised as a top workplace.
- Benefits: Competitive salary, career progression, ongoing training, and recognition programmes.
- Other info: Dynamic role with opportunities for growth across various departments.
- Why this job: Shape your career in an award-winning environment with real impact on team success.
- Qualifications: Experience in property management and leadership skills are essential.
Location: Lee
Salary: Up to £40,000
Hours: Mon – Fri 9am – 6pm
Our client is looking for an experienced Property Management professional to lead and inspire a high-performing team within one of the UK’s most recognised and fastest-growing property businesses. This is an opportunity to take ownership of a well-established Property Management function, leading a team of 4 Property Managers responsible for approximately 700 fully managed properties while driving service excellence, operational performance and team development.
If you’re someone who enjoys building high-performing teams, improving processes and creating exceptional customer experiences — this could be your next step.
Why Join this Team?
- An award-winning place to build your career
- Proud to be recognised as one of The Sunday Times Best Places to Work in the UK – 2026
- Recognised at the Estate Agency Awards 2025
- A business committed to investing in people, systems and continuous improvement
- Real career progression
- This isn’t a role with a ceiling. You’ll have clear progression opportunities within Property Management leadership as well as exposure to adjoining departments including: Lettings, Estate Agency, Operations & Support, Wider leadership opportunities across the business
Support that enables success
- Our client’s property Managers are supported by dedicated specialist teams, allowing them to focus on delivering exceptional property management:
- Separate pre-tenancy support
- Dedicated credit control function
- Local offices supporting the properties managed
- Defined PM responsibilities and streamlined workflows
- Ongoing investment in systems and process improvement
Development that doesn’t stop
- Regular in-house training delivered by senior leadership
- Coaching and leadership development
- Continuous professional growth opportunities
- Incentives and recognition programmes
The Role
As Property Management Team Leader, you’ll oversee the entire Property Management operation within your branch, ensuring outstanding customer experience while maintaining operational excellence across compliance, maintenance and portfolio performance. You’ll lead from the front—creating accountability, developing people and delivering a culture of high standards and continuous improvement. You’ll work closely with senior leadership to shape initiatives, improve performance and support wider business objectives.
Key Responsibilities
- Leadership & Team Development
- Lead, coach and develop a team of 4 Property Managers
- Conduct regular 1:1s and performance reviews
- Build clear development plans and progression pathways
- Create a culture of accountability, engagement and collaboration
- Support recruitment, onboarding and retention initiatives
- Manage performance and address underperformance constructively
- Operational Excellence
- Oversee the 4 core pillars of Property Management:
- Maintenance coordination
- Property compliance
- Review of third-party inspections/checkouts
- Deposit negotiations and End of Tenancy management
- Ensure service standards and KPIs are consistently achieved
- Monitor workload distribution and portfolio health
- Identify and implement process improvements
- Communication & Performance
- Host daily team meetings to align priorities and maintain momentum
- Deliver regular reporting and operational updates to senior leadership
- Monitor KPIs, customer satisfaction and business performance
- Conduct audits and ensure consistent standards across the branch
- Customer Experience
- Act as the escalation point for complaints and complex cases
- Build and maintain strong client relationships
- Drive service improvements and customer retention
- Promote a proactive and solutions-focused approach
- Strategic Contribution
- Contribute to business planning and long-term operational goals
- Support wider PM initiatives across the group
- Share insight and recommendations to improve efficiency and experience
What they are Looking for
- Previous experience within Residential Property Management
- Leadership experience managing or mentoring others
- Strong understanding of compliance and operational processes
- Commercial awareness and KPI management capability
- Excellent communication and stakeholder management skills
- A proactive mindset with a passion for developing people
- Strong organisation and decision-making skills
- Ability to drive change and improve performance
What Success Looks Like
You’ll thrive in this role if you:
- Build an engaged and high-performing team
- Deliver exceptional customer outcomes
- Improve efficiency and service standards
- Develop future leaders within Property Management
- Contribute to the continued growth and success of the business
Ready to lead a team, influence change and build your career in an award-winning environment? We’d love to hear from you.
If you are interested in this Property Management Team Leader role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Property Management Team Leader in Lee employer: Pear Recruitment
Join a dynamic and award-winning property business in Lee, where your leadership will inspire a high-performing team dedicated to service excellence. With a strong commitment to employee development, clear career progression opportunities, and a supportive work culture, this role offers the chance to make a meaningful impact while enjoying a collaborative environment that values continuous improvement and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Property Management Team Leader in Lee
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Pear Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Pear Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Pear Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Management Team Leader in Lee
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Management Team Leader role at Pear Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Pear Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Pear Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Pear Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Pear Recruitment.
