At a Glance
- Tasks: Manage a diverse portfolio of properties and ensure top-notch maintenance.
- Company: Join a prestigious company with over 30 years of industry experience.
- Benefits: Competitive salary, supportive environment, and career growth opportunities.
- Other info: ARLA Level 3 qualification is desirable; fantastic referral fee for recommendations.
- Why this job: Be part of a team that values professionalism and client satisfaction.
- Qualifications: Customer service focus and exceptional communication skills required.
The predicted salary is between 26000 - 30000 £ per year.
Location - Hitchin
Salary £26,000 - £30,000
Working hours: Monday - Friday 9am - 5:30pm
Join a prestigious company with over 30 years of experience in the industry. This is a chance to be part of a team that values professionalism, integrity, and client satisfaction.
The role involves overseeing a diverse portfolio of properties, ensuring they are maintained to the highest standards. Responsibilities include:
- Management of a designated residential property portfolio - case numbers typically between 120 - 140 properties
- Providing solutions to tenancy issues, queries or concerns
- Dealing with property maintenance issues and reports
- Procuring quotations or estimates as required or instructed
- Arranging pre and post tenancy works and works resulting from inspection and/or spot checks
- Maintaining accurate case history logs and diaries
- Regular verification and updating of individual case files
- Adhering to contractual law and strict terms and conditions
- Delivery of exceptional quality Customer Service in a high-pressure environment
- Adhere to ARLA/property mark guidelines at all times
- Liaising with colleagues, customers and contractors to ensure the smooth running of the portfolio
- Negotiating tenancy rent reviews and notice
Skills and qualities:
- Customer service focused
- Exceptional communication skills at all levels
- Ability to prioritise
- Capable of recognising the impact and/or consequences of proposed actions
- Precise organisational skills
- Pro-active care and consideration of situations and circumstances
- Can do mind-set
- An inquisitive mind - essential when identifying the cause of a maintenance issue prior to implementing or suggesting a solution
- Good, and accurate, typing speed
- Clear concise presentation of facts
- Practical and positive approach to problem solving
- ARLA Level 3 qualification is desirable
If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Confidentiality - All communication with us is treated with the utmost confidentiality and you will always be advised if your CV is being submitted to a client.
Experienced Property Manager in Hitchin employer: Pear Recruitment
Join Pear Recruitment, a prestigious company with over 30 years of experience in the property management industry, where professionalism and client satisfaction are at the heart of our work culture. We offer a supportive environment that fosters employee growth and development, alongside competitive salaries and a commitment to maintaining high standards across a diverse portfolio of properties in Hitchin. With a focus on teamwork and exceptional customer service, this role provides an excellent opportunity for motivated professionals to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Property Manager in Hitchin
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online forums where you can meet industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to client satisfaction and professionalism. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a property manager, you'll need to liaise with tenants, landlords, and contractors. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, go ahead and submit your CV today!
We think you need these skills to ace Experienced Property Manager in Hitchin
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your property management experience and any relevant qualifications, like ARLA Level 3, to show us you're the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about property management and how your customer service skills can contribute to our team’s success. Keep it concise but impactful!
Showcase Your Communication Skills:Since exceptional communication is key in this role, make sure your application is clear and well-structured. We want to see your ability to present facts concisely and effectively right from the start!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Pear Recruitment
✨Know Your Portfolio
Before the interview, take some time to research property management best practices and be familiar with the types of properties you might manage. This will show your potential employer that you're proactive and knowledgeable about the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled tenant issues or queries in the past. Highlight your communication skills and ability to maintain professionalism under pressure, as these are crucial for the role.
✨Be Ready to Discuss Compliance
Brush up on relevant regulations and ARLA guidelines. Be prepared to discuss how you ensure compliance in your previous roles, as this will demonstrate your understanding of the legal aspects of property management.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved maintenance issues or tenancy disputes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly convey your problem-solving approach.
