At a Glance
- Tasks: Be the friendly face of our busy office, greeting clients and managing appointments.
- Company: Join a growing independent estate and lettings agency in Dagenham.
- Benefits: Competitive salary, supportive team, and full training provided.
- Other info: Enjoy a fast-paced role with opportunities for growth and development.
- Why this job: Deliver outstanding customer service and thrive in a dynamic environment.
- Qualifications: Previous property experience is a plus, but not essential; strong communication skills required.
The predicted salary is between 28000 - 30000 £ per year.
Front of House/ Receptionist Location: Dagenham Salary: £28,000 - £30,000 Hours: Mon – Fri 10.00am – 5.30pm Property experienced necessary
Our client is a growing independent estate and lettings agency based in Dagenham.
They pride themselves on delivering exceptional customer service and building lasting relationships with landlords, tenants and the council assisting them with social housing.
Due to their continued growth and demand, they are looking for a friendly, organised, and professional Front of House Receptionist to become the welcoming face of their busy office.
If you're passionate about delivering outstanding customer service and enjoy working in a busy estate agency environment, we'd love to hear from you.
Key Responsibilities
- Greeting clients and visitors in a warm and professional manner.
- Answering and directing incoming telephone calls.
- Responding to email and online enquiries.
- Managing appointments and maintaining office diaries.
- Supporting the sales and lettings team with general administrative tasks.
- Maintaining a tidy and welcoming reception area.
- Handling incoming and outgoing post.
- Updating customer records and property information using the company's CRM system.
- Assisting with compliance paperwork and office administration.
What We're Looking For
- Some previous property background
- Excellent communication and interpersonal skills.
- A professional, confident, and approachable manner.
- Strong organisational skills with excellent attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Good IT skills, including Microsoft Office.
- Previous reception, administration, or customer service experience is preferred.
- Experience within the property industry is advantageous but not essential, as full training will be provided.
- Confidentiality
All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
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Front of House/ Receptionist employer: Pear Recruitment
Pear Recruitment is an exceptional employer, offering a dynamic work environment in the vibrant Hackney area, where you can thrive as an Associate Sales Negotiator/Valuer. With a focus on employee growth and development, the company fosters a motivated sales team culture that encourages collaboration and success, while providing competitive earnings potential and opportunities for networking and business development. Join us to be part of one of London's fastest-growing estate agency brands, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House/ Receptionist
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Pear Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Pear Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Pear Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Front of House/ Receptionist
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Front of House/ Receptionist role at Pear Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Pear Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Pear Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Pear Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Pear Recruitment.
