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For Companies At a Glance
- Tasks: Manage client accounts, build relationships with landlords and tenants, and handle queries.
- Company: Join a successful Estate Agent in the vibrant Paddington area.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be a key player in client retention and make a real impact in property management.
- Qualifications: Experience with Reapit and knowledge of the lettings property market are essential.
- Other info: Dynamic team environment with a focus on learning and development.
The predicted salary is between 40000 - 42000 £ per year.
Overview
Pear Recruitment – Client Accounts – Paddington
Salary – £40,000 – £42,000
Working hours: Monday – Friday (1 day work from home)
EXPERIENCE IN REAPIT ESSENTIAL
Our client, a successful Estate Agent is looking for a Client Accounts Assistant for their branch in Paddington. We are specifically looking for candidates with Reapit & Property experience. You will play a key part in their client retention plans by working with landlords and tenants with a focus on building long term relationships. You will be confident in this position and be able to take ownership of the process from start to finish.
Responsibilities
- Importing tenancy details
- Managing queries
- Collaborating with landlords, & tenants
- Dealing with deposits returns and de-registering
- Following up on rent arrears
- Ensuring payment details are compliant with the requirements of the Direct Debit Guarantee Scheme
- Understanding of overseas landlords’ tax
- Investigating queries and taking relevant action
- Ensuring all tasks are performed in a timely and accurate manner
- Responsible for running timely audits on the landlord records to catch any overseas landlords who have not been marked as overseas
- Produce and proof Income & expenditure reports as and when requested by landlords
- Liaising with landlords, tenants, and tenant guarantors verbally and in writing, where rent arrears exist and securing settlement as soon as possible
Essential attributes
- Excellent organisational skills and methodical approach
- Experience & knowledge in a similar role
- Lettings Property market experience & knowledge
- Highly developed and confident communication skills
- Enthusiastic and positive
- Eager to learn and develop
- IT Literate – database system, word, excel
- Reliable and punctual
- Customer focus
- Reapit experience is essential
- Team player
If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time – but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
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Client Accounts employer: Pear Recruitment
Contact Detail:
Pear Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Accounts
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector, especially those familiar with Reapit. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the lettings market and Reapit. We recommend practising common interview questions and scenarios you might face in the Client Accounts role.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed queries or handled tenant relationships in the past. This will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Accounts
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Reapit and the property market. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Client Accounts role. Share your enthusiasm for building relationships with landlords and tenants, and let us know how you can contribute to our team.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Pear Recruitment
✨Know Your Reapit Inside Out
Since experience in Reapit is essential for this role, make sure you brush up on your knowledge of the software. Familiarise yourself with its features and functionalities, and be ready to discuss how you've used it in previous roles. This will show that you're not just a candidate, but someone who can hit the ground running.
✨Showcase Your Communication Skills
As you'll be liaising with landlords and tenants, it's crucial to demonstrate your communication prowess. Prepare examples of how you've effectively managed queries or resolved conflicts in the past. This will highlight your ability to build long-term relationships, which is key for client retention.
✨Be Organised and Methodical
The job requires excellent organisational skills, so come prepared to discuss how you manage your workload. You might want to share specific tools or methods you use to stay organised, especially when dealing with multiple tasks like managing deposits and following up on rent arrears.
✨Demonstrate Your Customer Focus
This role is all about customer service, so be ready to talk about your approach to client satisfaction. Think of instances where you've gone above and beyond for a client or how you've handled difficult situations. Showing that you genuinely care about the clients will set you apart from other candidates.
